Customer Service Associate

6 days ago


Lima, Ohio, United States State Farm Insurance Full time
Customer Service Representative Job Description

At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our customers.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate and up-to-date information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently.
  • Handle billing and payment inquiries, resolving issues promptly.
  • Collaborate with team members to ensure customer satisfaction and maintain accurate customer records.
  • Stay updated on industry trends and changes in insurance policies to provide expert advice.

We're looking for a customer-focused individual with excellent communication skills and a passion for delivering exceptional service. If you're a team player with a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.



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