Insurance Customer Service Representative

4 weeks ago


Lima, Ohio, United States InsureOne Insurance Services America LLC Full time
About Us

InsureOne Insurance Services America LLC is a leading insurance agency with a strong presence in the US market. With over three decades of experience, we have established a reputation for providing exceptional service and tailored insurance solutions to our clients.

What We Offer
  • Competitive hourly pay and performance-based bonus opportunities
  • Continuous training and mentorship to enhance skills and knowledge
  • A growth-oriented culture with opportunities for internal promotion
  • A comprehensive benefits package, including medical, dental, vision, and life insurance
  • A 401K plan with a competitive employer match
  • Paid time off, including holidays, vacation, and personal time
  • An annual incentive trip for top performers
  • Access to fitness perks and an employee assistance program
Job Summary

The Client Service Representative is responsible for delivering exceptional customer service to policyholders of Property & Casualty insurance. This includes answering questions, interpreting policies, explaining coverage, and resolving concerns. The ideal candidate will have strong communication skills, attention to detail, and the ability to work well in a fast-paced environment.

Key Attributes
  • High school diploma or equivalent
  • Property & Casualty license
  • Effective telephone etiquette and communication skills
  • 1+ years of customer service experience
  • Excellent attention to detail and organizational skills
  • Ability to work well independently and on a team


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