Area Product Support Manager

2 months ago

Roseau, Minnesota, United States Titan Machinery, Incorporated Full time
Job Summary

We are seeking a highly skilled and experienced Area Product Support Manager to join our team at Titan Machinery, Incorporated. As a key member of our sales and service team, you will be responsible for managing all aspects of parts sales and service sales at stores within your area, focusing on profitability and customer satisfaction.

Key Responsibilities:
  • Manage Sales and Service Operations: Oversee all aspects of parts sales and service sales at stores within your area, ensuring profitability and customer satisfaction.
  • Support Financial Success: Ensure location teams deliver on key financial and business metrics for the product support business.
  • Customer Service: Handle customer inquiries and communications, resolving customer complaints and ensuring exceptional customer service.
  • Drive Sales Growth: Drive parts and service sales within the area by calling on current and developing new customers.
  • Team Leadership: Recruit, hire, and maintain a team of parts and service experts within the area.
  • Resource Management: Ensure product support employees have the proper resources to deliver best-in-class solutions to customers.
  • Marketing Execution: Ensure companywide and/or region marketing campaigns are executed effectively within the area.
  • Compliance: Ensure dealer standards and OEM policies and procedures are compliant for training, warranty, etc.
  • Facilities Management: Manage the upkeep and maintenance of facilities and equipment at stores within your area.
  • Direct Supervision: Directly supervise Store Product Support teams, including Product Support Managers, Parts Managers, and Service Managers.
  • Training and Development: Provide ongoing training and development for all parts and service employees within your area.
  • Performance Management: Establish daily, monthly, and quarterly performance goals for parts and service experts at area stores.
Requirements:
  • Experience: 2+ years related experience and/or related military experience.
  • Interpersonal Skills: Ability to handle and resolve interpersonal conflict.
  • Stress Management: Ability to perform in a fast-paced, stressful work environment.
  • Communication: Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees.
  • Core Values: Exemplifies Titan Machinery's Core Values.
  • Attention to Detail: Keen attention to detail, high level of initiative, and ability to work independently.
  • Business Acumen: Comprehensive understanding of internal and external business.
  • Collaboration: Demonstrated ability to collaborate across multiple groups/functions and at different levels in the organization.
  • Confidentiality: Demonstrated ability to handle highly confidential and sensitive information.
  • Client Service: Demonstrated client service skills and ability to develop strong business relationships.
  • Sales Skills: Demonstrated sales skills, including the ability to sell opportunities, ideas, concepts, and strong negotiation skills.
  • Leadership: Demonstrated strong leadership skills, including personal integrity, character, and ability to build/lead a team of experts.
  • Communication Skills: Demonstrated strong verbal and written communication skills.
  • Organizational Skills: Excellent organizational skills and ability to prioritize work to meet deadlines efficiently.
  • Computer Skills: Strong computer skills, including good working knowledge of Microsoft Office.
Benefits:
  • Health Insurance: Health Insurance.
  • Dental Insurance: Dental Insurance.
  • Vision Insurance: Vision Insurance.
  • HSA: Optional HSA (Health Savings Account) up to $1500 tax-free each year.
  • Parental Leave: Parental Bonding Leave.
  • Pregnancy Leave: Pregnancy-Related Leave.
  • Retirement Plan: 401(k) with company matching on your FIRST DAY of employment.
  • PTO: PTO (Paid Time Off) starts accruing on your First Day of Full-time employment.
  • Performance Incentives: Performance-based incentives.
  • Company Vehicle: Company Vehicle.
  • Holidays: 7 Paid Holidays.
  • Competitive Wages: Competitive Wages.
  • Disability Insurance: Paid Long-term Disability Insurance.
  • Life Insurance: Paid Basic Life/AD&D Insurance.
  • Optional Insurance: Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection.
  • FSA: FSA (Flexible Spending Account) for eligible expenses and dependent care costs.
  • Employee Discounts: Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan.
  • Employee Assistance Program: Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more).
  • Bereavement Leave: Titan Paid Bereavement Leave.
  • Professional Development: Ongoing Professional Training Opportunities.
  • Tuition Assistance: Tuition Assistance for educational/professional growth.
  • Volunteer Time: Paid time for #TeamTitan Volunteer Activities in your Community.
  • Volunteer Firefighter/EMT: Volunteer Firefighter/EMT Paid Time Off.
  • Uniform Program: Titan Uniform/Branded Apparel Program.

Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

  • Area Product Support Manager

    2 months ago

    Roseau, Minnesota, United States Titan Machinery, Incorporated Full time

    Job Title: Area Product Support ManagerAt Titan Machinery, we are seeking a highly skilled and experienced Area Product Support Manager to join our team. As a key member of our organization, you will be responsible for managing all aspects of parts sales and service sales at the stores within your area, while focusing on profitability and customer...

  • Regional Product Support Operations Manager

    2 months ago

    Roseau, Minnesota, United States Titan Machinery, Incorporated Full time

    Position OverviewThe Regional Product Support Operations Manager is responsible for overseeing all facets of parts and service sales across multiple locations, with a strong emphasis on profitability and customer satisfaction.Key ResponsibilitiesManage customer inquiries and resolve complaints, ensuring exceptional service standards.Exhibit a deep...

  • Roseau Food Service Cook/Aide

    1 week ago

    Roseau, Minnesota, United States LifeCare Medical Center Full time

    Job SummaryThe Cook/Aide is responsible for preparing and serving meals to patients and residents in a healthcare setting. This role requires strong culinary skills, attention to detail, and the ability to work independently.Key ResponsibilitiesPrepare and cook meals according to department policies and proceduresEnsure food is served at the proper...

  • Material Handler

    3 weeks ago

    Roseau, Minnesota, United States Polaris Full time

    Job SummaryTransport materials and products within the department, ensuring accurate inventory management and efficient logistics. Process various inventory transactions, maintaining a high level of accuracy and attention to detail.Key ResponsibilitiesOperate forklifts to move materials and products within the department, adhering to safety protocols and...

  • Food Service Cook/Prep Specialist

    4 weeks ago

    Roseau, Minnesota, United States LifeCare Medical Center Full time

    Job SummaryWe are seeking a skilled Food Service Cook/Prep Specialist to join our team at LifeCare Medical Center. As a key member of our culinary team, you will be responsible for preparing and serving high-quality meals to our patients and residents.Key ResponsibilitiesAct as a supervisor in the absence of the Food Service Supervisor and Manager.Review...

  • Food Service Cook/Prep Specialist

    2 months ago

    Roseau, Minnesota, United States LifeCare Medical Center Full time

    Job SummaryWe are seeking a skilled Food Service Cook/Prep Specialist to join our team at LifeCare Medical Center. As a key member of our dining services team, you will be responsible for preparing and serving high-quality meals to our patients and residents.Key ResponsibilitiesAct as a supervisor in the absence of the food service supervisor and...

  • Roseau Food Service Cook/Aide

    2 weeks ago

    Roseau, Minnesota, United States LifeCare Medical Center Full time

    Job SummaryWe are seeking a skilled Food Service Cook/Aide to join our team at LifeCare Medical Center in Roseau. As a key member of our food service team, you will be responsible for preparing and serving nutritious meals to our patients and residents.Key ResponsibilitiesPrepare and cook meals in accordance with department policies and procedures, as well...

  • Warehouse Handler

    2 months ago

    Roseau, Minnesota, United States Polaris Full time

    Job SummaryAs a key member of our warehouse team at Polaris Inc., you will play a vital role in ensuring the smooth operation of our inventory management processes. Your primary responsibility will be to transport materials and products within the department, maintaining a high level of accuracy and efficiency.Key ResponsibilitiesOperate forklifts to move...

  • Food Service Cook/Aide

    1 month ago

    Roseau, Minnesota, United States LifeCare Medical Center Full time

    Job SummaryWe are seeking a skilled Food Service Cook/Aide to join our team at LifeCare Medical Center. As a key member of our culinary team, you will be responsible for preparing and serving high-quality meals to our patients and residents.Key ResponsibilitiesPrepare and cook meals in accordance with department policies and proceduresEnsure food is served...

  • Robot Operator

    2 months ago

    Roseau, Minnesota, United States Polaris Full time

    About the RoleWe are seeking a skilled Robot Operator to join our team at Polaris Inc. As a key member of our manufacturing team, you will be responsible for operating robots to produce high-quality welded assemblies.Key ResponsibilitiesOperate robots to produce welded assemblies with precision and accuracy.Perform incidental maintenance on the machine,...

  • Clinical Nurse Leader

    3 weeks ago

    Roseau, Minnesota, United States Infojini Healthcare Full time

    Job Title: Clinical Nurse LeaderInfojini Healthcare is seeking a highly skilled Clinical Nurse Leader to join our team. As a key member of our healthcare team, you will be responsible for providing clinical leadership to our neighborhoods, ensuring the mission, vision, and values of our organization are supported through the clinical services of the...

  • Assembly Technician

    3 weeks ago

    Roseau, Minnesota, United States Polaris Full time

    Assembler Job DescriptionPolaris Inc. is seeking a skilled Assembler to join our team. As an Assembler, you will play a critical role in the production of high-quality vehicles and components.Key Responsibilities:Safely operate various tools and equipment to assemble and install vehicle parts and components.Accurately complete paperwork and maintain...

  • Robot Operator

    4 weeks ago

    Roseau, Minnesota, United States Polaris Industries Full time

    Job SummaryPolaris Industries is seeking a skilled Robot Operator to join our team. As a Robot Operator, you will be responsible for operating robots to produce welded assemblies, ensuring high-quality products and efficient production processes.Key ResponsibilitiesOperate robots to produce welded assemblies, adhering to quality and safety standards.Perform...

  • Warehouse Handler

    2 months ago

    Roseau, Minnesota, United States Polaris Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Warehouse Handler to join our team at Polaris Inc. As a key member of our logistics team, you will be responsible for ensuring the efficient movement and storage of materials and products within our warehouse.Key ResponsibilitiesOperate forklifts and other material handling equipment to transport...

  • Warehouse Handler

    1 month ago

    Roseau, Minnesota, United States Polaris Full time

    Job SummaryAs a key member of our warehouse team, you will be responsible for transporting materials and products within the department, processing inventory transactions, and maintaining a high level of inventory accuracy. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced...

  • Robot Operator

    3 weeks ago

    Roseau, Minnesota, United States Polaris Full time

    Job SummaryOperate robots to produce high-quality welded assemblies in a fast-paced manufacturing environment.Key ResponsibilitiesPerform incidental maintenance on the machine, including cone/tip cleaning and maintenance, weld wire replacement, and machine area cleaning.Load parts correctly, using the agreed-upon sequence, and identify good welds or bad...

  • Robot Operator

    3 weeks ago

    Roseau, Minnesota, United States Polaris Full time

    Job SummaryOperate robots to produce high-quality welded assemblies in a fast-paced manufacturing environment.Key ResponsibilitiesPerform incidental maintenance on the machine, including cone/tip cleaning and maintenance, weld wire replacement, and machine area cleaning.Load parts correctly, using the agreed-upon sequence, and identify good welds or bad...

  • Automated Welding Technician

    2 months ago

    Roseau, Minnesota, United States Polaris Full time

    JOB OVERVIEW:At Polaris Inc., we embrace our passion for innovation and change. We empower our workforce to engage in challenging roles with significant responsibilities within our dynamic work environment. Our team is the essence of our success, creating exceptional products and experiences that inspire us to THINK OUTSIDE.POSITION SUMMARY:Operate robotic...

  • Clinical Nurse Leader

    3 weeks ago

    Roseau, Minnesota, United States LifeCare Medical Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Clinical Nurse Leader to join our team at LifeCare Medical Center. As a key member of our nursing leadership team, you will be responsible for providing clinical leadership to our neighborhoods, ensuring the mission, vision, and values of our organization are supported through the clinical services...

  • Clinical Nurse Leader

    3 weeks ago

    Roseau, Minnesota, United States HexaQuEST Global - Healthcare Full time

    Job Title: Clinical Nurse LeaderThe Clinical Nurse Leader is a key member of our healthcare team, responsible for providing clinical leadership to our neighborhoods. This role ensures the mission, vision, and values of our organization are supported through the clinical services of the neighborhoods.Key Responsibilities:Provides leadership to clinical staff...