Restaurant Operations Manager

6 days ago


Jacksonville, Florida, United States RRG of Jacksonville, LLC Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at RRG of Jacksonville, LLC. As a Restaurant Operations Manager, you will be responsible for leading a team of restaurant managers and staff to achieve sales, profits, and guest satisfaction goals.

Key Responsibilities:

  • Manage daily operations of the district to achieve sales, profits, and guest satisfaction
  • Ensure proper staffing levels are achieved and maintain an ongoing system for staffing, recognition, and retention of restaurant management
  • Create crew and management workforce plans to maintain management stability
  • Ensure the execution of quality, timely performance feedback and performance management
  • Develop restaurant managers to maximize their contributions and future promotion opportunities
  • Ensure all food safety procedures are executed according to Company policies and health/sanitation regulations
  • Plan and conduct working restaurant visits with all levels of restaurant management to ensure the continual improvement of quality, service, and cleanliness standards
  • Ensure protection of the Burger King brand and Company assets through District compliance with company policies and procedures
  • Evaluate store performance at specified intervals and coach management team as needed
  • Develop plans to control expenses and achieve a budget for restaurant operating profit for each area of the Profit and Loss Statements
  • Overcome operational challenges as they emerge
  • Ensure all locations adhere to corporate and legal guidelines

Requirements:

  • High School Diploma or GED needed; 2 years of college preferred
  • Must be at least eighteen (18) years of age
  • Minimum of 4 years multi restaurant operations management experience preferred
  • Proven track record of increasing sales and profits in a multi-unit market
  • Demonstrated ability to identify and develop leaders within operations
  • Demonstrated ability to coach and manage the performance of management teams
  • Reach, grasp, and manipulate objects with hands for an entire shift, including reaching for objects overhead
  • Push, pull, lift, and carry up to 50+ lbs. occasionally, including lifting from ground to overhead
  • Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook), and ability to learn and adapt to new systems quickly
  • Critical thinking skills for unexpected circumstances, such as staffing shortages or customer issues
  • Financial knowledge to manage the budget effectively and keep the restaurant profitable
  • Analytical skills to interpret reports and make data-driven decisions
  • Customer service and people skills to create positive relationships
  • Reliable transportation required
  • Must currently be in a Director Level role or equivalent
  • Valid Driver's license required

Benefits:

  • Auto Allowance
  • Cell Phone Allowance
  • Career advancement opportunities
  • Medical, Dental, Vision, Life Insurance available
  • Paid Time Off (PTO)


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