Restaurant Operations Manager
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at RRG of Jacksonville, LLC. As a Restaurant Operations Manager, you will be responsible for leading a team of restaurant managers and staff to achieve sales, profits, and guest satisfaction goals.
Key Responsibilities:
- Manage daily operations of the district to achieve sales, profits, and guest satisfaction
- Ensure proper staffing levels are achieved and maintain an ongoing system for staffing, recognition, and retention of restaurant management
- Create crew and management workforce plans to maintain management stability
- Ensure the execution of quality, timely performance feedback and performance management
- Develop restaurant managers to maximize their contributions and future promotion opportunities
- Ensure all food safety procedures are executed according to Company policies and health/sanitation regulations
- Plan and conduct working restaurant visits with all levels of restaurant management to ensure the continual improvement of quality, service, and cleanliness standards
- Ensure protection of the Burger King brand and Company assets through District compliance with company policies and procedures
- Evaluate store performance at specified intervals and coach management team as needed
- Develop plans to control expenses and achieve a budget for restaurant operating profit for each area of the Profit and Loss Statements
- Overcome operational challenges as they emerge
- Ensure all locations adhere to corporate and legal guidelines
Requirements:
- High School Diploma or GED needed; 2 years of college preferred
- Must be at least eighteen (18) years of age
- Minimum of 4 years multi restaurant operations management experience preferred
- Proven track record of increasing sales and profits in a multi-unit market
- Demonstrated ability to identify and develop leaders within operations
- Demonstrated ability to coach and manage the performance of management teams
- Reach, grasp, and manipulate objects with hands for an entire shift, including reaching for objects overhead
- Push, pull, lift, and carry up to 50+ lbs. occasionally, including lifting from ground to overhead
- Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook), and ability to learn and adapt to new systems quickly
- Critical thinking skills for unexpected circumstances, such as staffing shortages or customer issues
- Financial knowledge to manage the budget effectively and keep the restaurant profitable
- Analytical skills to interpret reports and make data-driven decisions
- Customer service and people skills to create positive relationships
- Reliable transportation required
- Must currently be in a Director Level role or equivalent
- Valid Driver's license required
Benefits:
- Auto Allowance
- Cell Phone Allowance
- Career advancement opportunities
- Medical, Dental, Vision, Life Insurance available
- Paid Time Off (PTO)
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