Restaurant Operations Manager
3 days ago
We are a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment.
Job SummaryWe are seeking an experienced and driven Restaurant Operations Manager to help lead our restaurant in Grimes. This position is vital to the overall operational success of our location.
Key Responsibilities- Maintain a culture of respect and professionalism among team members
- Provide exceptional customer service to ensure customer satisfaction
- Run superb restaurant operations, including managing labor and food cost within provided budget guidelines
- Assist the restaurant General Manager and Assistant General Manager in developing a team
- Coach and develop team members on job stations, train new hires, and teach them how to take great care of our guests
- Manage administrative duties, including completing daily labor and payroll paperwork, operational paperwork and processes, inventory and supply ordering
- 12 months or more years' fast casual restaurant experience, including at least 3 months of management experience
- High school diploma or equivalent
- Leadership experience
- Excellent customer service
- Proven track-record of developing a team
- Generous monthly bonus opportunity, with an easy-to-understand bonus plan
- Medical, dental, and vision insurance
- Retirement plan
- Free uniforms
- Free meals while on shift
- Paid time off
- Numerous opportunities for training and advancement
- Is a team player who gets along well with others and has a true understanding of teamwork
- Is comfortable working in a fast-paced environment and thrives while multitasking and being busy
- Has a real desire to do quality work and ensure customer satisfaction
- Is punctual and reliable
- Has exceptional communication and coaching skills
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