Operations Supervisor

3 days ago


Grimes, Iowa, United States Pro Lift Garage Doors Full time
Job Summary

Pro Lift Garage Doors is seeking an experienced Operations Manager to oversee the daily operations of our garage door service team. The ideal candidate will have a strong background in garage door installation and repair, as well as supervisory experience.

Key Responsibilities
  • Maintain oversight over all field technicians and company-owned assets
  • Install various types of garage doors and openers, selecting the best solutions for each application based on safety, functionality, and performance
  • Troubleshoot, repair, and perform periodic maintenance on new and existing equipment
  • Maintain truck, inventory, and tools
  • Communicate and report daily with management
  • Lead and manage team, inventory, and jobs
Requirements
  • Previous experience servicing and installing garage doors, with knowledge of principles, techniques, equipment, and supplies used in the residential garage door service
  • Ability to learn and teach new processes
  • Ability to plan, implement, and direct field activities
  • Strong computer and software skills, including scheduling and dispatch management systems
  • Ability to train and motivate subordinates
  • Ability to establish and maintain effective working relationships with other employees and the general public
  • Customer service-oriented outlook on business
  • Self-starter with the ability to organize multiple projects, manage rapidly shifting priorities, and produce tangible, measurable results
  • Advanced problem-solving skills
  • Mechanical aptitude, with knowledge and skills in using various hand and power tools
  • Basic business math and legible handwriting
  • Valid drivers' license with a good driving record and be insurable
Education and Experience
  • High school diploma or equivalent with at least 2-4 years of experience that would provide the skills and abilities necessary to complete the job
  • Minimum 2-4 years' experience in the garage door industry
  • One-year supervisory experience preferred
Physical Demands

The Operations Manager will frequently stand, lift 50 lbs., carry 50 lbs., walk, push, stoop, climb, bend, crouch, crawl, reach above and below shoulder level, and use full hands with good finger dexterity. The position also includes working in cramped garages, on ladders, and with power tools, and performing manual labor in an outside environment exposed to heat, sun, high humidity, rain, and other adverse weather conditions.



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