Guest Services Coordinator

2 weeks ago


Freehold, New Jersey, United States GPLR, LLC Full time
Position Overview

GPLR, LLC is on the lookout for dedicated customer service enthusiasts to fill the role of Front Desk Agent. This full-time position is ideal for individuals who excel in dynamic settings and are passionate about delivering exceptional experiences to guests.

Shift Availability:

Candidates must be flexible and available to work a variety of shifts, including:

  • Morning Shift: 7:00 a.m. – 3:00 p.m.
  • Evening Shift: 3:00 p.m. – 11:00 p.m.
  • Mid-shifts: Varied times such as 9:00 a.m. – 5:00 p.m. or 12:00 p.m. – 8:00 p.m.

Note: Only apply if you can accommodate the required flexible hours.

Key Responsibilities

As a Front Desk Agent, you will:

  • Exhibit a proactive attitude and possess outstanding communication skills in a prominent role.
  • Assist guests with the check-in and check-out processes, as well as manage reservations efficiently.
  • Address guest inquiries and resolve any concerns promptly and courteously.
  • Work collaboratively with team members and other departments to foster a positive workplace atmosphere.
  • Go above and beyond to ensure guests feel welcomed, informed, and well-cared for throughout their stay.
Qualifications

Ideal candidates will have:

  • Experience with Opera software is advantageous.
  • A commitment to working flexible hours, including nights, weekends, and holidays.


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