Oracle Support Specialist for IT Infrastructure

2 days ago


Atlanta, Georgia, United States Abbtech Professional Resources Full time
Job Summary

We are seeking a highly skilled Oracle Support Specialist to join our team at Abbtech Professional Resources. As an Oracle NMS/OMA Support Analyst, you will play a critical role in ensuring the smooth operation of Oracle Utilities NMS Version 2.5 and OMA.

About the Role

This is a remote position with some travel required. You will collaborate with our PSA Team and other ITD cross-functional teams to troubleshoot issues and enhance system performance. Your responsibilities will include monitoring the Oracle NMS 2.5 platform, performing routine system checks, applying application patches and updates, and coordinating with IT teams to address hardware and software issues.

Key Responsibilities
  • Monitor the Oracle NMS 2.5 platform to ensure optimal performance, availability, and reliability.
  • Perform routine system checks, including database health, server resources, and network connectivity.
  • Apply application patches, updates, and security fixes as needed.
  • Coordinate with IT team(s) to address hardware and software issues when necessary.
  • Maintain documentation activities and system changes for future reference.
  • Maintain and test disaster recovery plans to ensure system resilience.
  • Schedule and perform system upgrades to keep the platform up-to-date with the latest features and improvements.
Requirements
  • Bachelor's degree in computer science or other relevant field. Additional years of experience may be considered in lieu of a degree.
  • 5+ years of previous experience.
  • Proficiency in Oracle SQL and PLSQL.
  • Operating Systems: Experience with Unix/Linux and Windows environments.
  • Disaster Recovery and Business Continuity: Understanding of disaster recovery switchover and failover processes.
  • High Availability concepts and architecture.
Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Our benefits package includes health insurance, retirement savings plan, and paid time off.


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