Safety Ambassador

7 days ago


Miami, United States TB ISLE RESORT LP Full time

Job Title: Safety Ambassador

Job Summary:

The Safety Ambassador is responsible for ensuring the safety and security of all guests, members, and associates at JW Marriott Turnberry Miami Resort & Spa. This role requires a professional demeanor and the ability to multitask while providing excellent customer service.

Key Responsibilities:

  • Greet and assist all visitors, conducting bag checks as necessary.
  • Enforce the no outside food and drinks policy.
  • Provide information and answer general questions about Tidal Cove Park operations.
  • Assist visitors with temporary storage of authorized items.
  • Ensure all guests and visitors have a smart waiver.
  • Direct guests and visitors to the Pool Concierge.
  • Monitor for guests and visitors without wristbands.
  • Secure all gates.
  • Monitor and enforce the nonsmoking policy.
  • Collect lost and found items and bring them to the Security Dispatch.

Requirements:

  • High school diploma; experience in a large hotel environment preferred.
  • Ability to engage with guests and visitors.
  • Strong communication skills, flexibility, and responsibility.
  • Able to work flexible schedules, including holidays and weekends.
  • Physically fit to lift, pull, and push items up to 50 pounds.


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