Customer Service Team Lead
6 hours ago
Location: Green Bay, WI
Shift: 3rd Shift
Work model: On-Site
Schedule: FULLTIME; Wednesday - Saturday, 9 p.m. - 7 a.m.
Job Overview:Schneider National, Inc. is seeking a Customer Service Team Leader in Green Bay to lead and develop a team of associates. The Customer Service Team Leader will coach their associates on resolving problems and acting on opportunities to provide on-time service to customers, increase revenue generation and reduce costs.
Responsibilities:- Coach and mentor a team of associates.
- Participate in business meetings.
- Optimize resource utilization to achieve business objectives.
- Make employment-related decisions.
- Resolve issues related to productivity, capacity, equipment, safety and cost efficiency.
- Work closely with other teams to identify and address problem areas and streamline processes.
- Escalate issues as needed and propose new processes based on findings.
- Bachelor degree in transportation, logistics or a related field.
- Two plus years of related work experience.
- Strong written and oral communication skills.
- Goal-driven and motivated to reach desired outcomes.
- Able to positively coach, lead and influence a team.
- Medical, dental and vision insurance.
- Company paid life insurance.
- 401(k) savings plan with company match.
- Paid time off and paid holidays.
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Tuition reimbursement.
- See full list of operations benefits.
-
Customer Service Team Lead
4 weeks ago
Green Bay, Wisconsin, United States Schneider Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Schneider. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and providing guidance and support to ensure exceptional customer experiences.Key ResponsibilitiesLead a team of...
-
Customer Service Team Lead
4 weeks ago
Green Bay, Wisconsin, United States Fleet Jobs Full timeAbout the RoleFleet Jobs is seeking a highly skilled Customer Service Manager to lead and develop a team of associates in Green Bay. As a key member of our operations team, you will be responsible for coaching and mentoring your team to provide exceptional customer service, drive revenue growth, and optimize resource utilization.Key ResponsibilitiesTeam...
-
Customer Service Team Lead
3 weeks ago
Green Bay, Wisconsin, United States Kelly Services, Inc. Full timeJob SummaryWe are seeking a highly skilled Sr. Customer Service Representative to join our team at Kelly Services, Inc. As a key member of our customer service team, you will be responsible for monitoring customer freight to identify issues and improve efficiency.Key ResponsibilitiesRecommend adjustments as freight volumes fluctuate to ensure optimal service...
-
Customer Service Team Lead
2 weeks ago
Green Bay, Wisconsin, United States Kohl's Full timeCustomer Service Supervisor Job DescriptionKohl's is seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our store operations team, you will be responsible for training associates to deliver exceptional customer experiences, overseeing daily cash office functions, and maintaining a well-organized store environment.Key...
-
Customer Service Lead
3 weeks ago
Green Bay, Wisconsin, United States Schneider Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Lead to join our team at Schneider. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and providing exceptional service to our customers.Key ResponsibilitiesLead a team of customer service representatives...
-
Customer Service Lead
2 weeks ago
Green Bay, Wisconsin, United States Schneider Full timeJob DescriptionLead Customer Service Representative - SchneiderJob Summary:We are seeking a highly skilled and experienced Lead Customer Service Representative to join our team at Schneider. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives, providing coaching and training to improve...
-
Customer Experience Team Lead
1 week ago
Green Bay, Wisconsin, United States Schreiber Foods Full timeJob Title: Customer Experience Team LeadLead a team of Sales Support professionals in creating a positive customer experience through understanding the voice of the customer and providing solutions as needed. Ensure comprehensive follow-through internally to ensure customer satisfaction.Key Responsibilities:Hire, train, coach, and evaluate team members to...
-
Customer Service Team Leader
2 weeks ago
Green Bay, Wisconsin, United States Schneider Full timeJob Title: Customer Service Team LeaderLocation: Green Bay, WIShift: 3rd ShiftWork model: On-SiteSchedule: FULLTIME; Wednesday - Saturday, 9 p.m. - 7 a.m.Job Overview:Schneider is seeking a Customer Service Team Leader in Green Bay to lead and develop a team of associates. The Customer Service Team Leader will coach their associates on resolving problems and...
-
Customer Service Team Leader
3 weeks ago
Green Bay, Wisconsin, United States Schneider Full time{"Job Overview": "Schneider is seeking a Customer Service Team Leader in Green Bay to lead and develop a team of associates. The Customer Service Team Leader will coach their associates on resolving problems and acting on opportunities to provide on-time service to customers, increase revenue generation and reduce costs.", "Responsibilities": "Coach and...
-
Team Lead
2 weeks ago
Green Bay, Wisconsin, United States Domino's Franchise Full timeJob Title: Team LeadWe are seeking a highly motivated and customer-focused Team Lead to join our Domino's Pizza franchise team. As a Team Lead, you will be responsible for leading a team of employees to provide excellent customer service and ensure the smooth operation of our restaurant.Key Responsibilities:Lead a team of employees to provide excellent...
-
Customer Service Team Leader
12 hours ago
Green Bay, Wisconsin, United States Schneider Full timeJob Title: Customer Service Team LeaderSchneider is seeking a Customer Service Team Leader in Green Bay to lead and develop a team of associates. The Customer Service Team Leader will coach their associates on resolving problems and acting on opportunities to provide on-time service to customers, increase revenue generation and reduce...
-
Domestic Vehicle Service Department Lead
4 weeks ago
Green Bay, Wisconsin, United States Dell's Service Center Full timeJob DescriptionJob Title: Shop ForemanCompany: Dell's Service CenterLocation: Green Bay, WIJob Type: Full-timeIndustry: Automotive RepairJob Category: Service Department LeadJob SummaryWe are seeking a highly skilled and experienced Shop Foreman to join our team at Dell's Service Center. As a Shop Foreman, you will play a key role in overseeing the daily...
-
Meat Service Counter Team Lead
4 weeks ago
Green Bay, Wisconsin, United States Festival Foods Full timeAbout Festival FoodsFestival Foods is a Wisconsin-based, family-owned grocery store chain that prioritizes community involvement and exceptional customer service. With over 40 full-service supermarkets across the state, we strive to provide guests with a unique shopping experience.Job SummaryThe Meat Service Counter Manager is a key member of our Meat...
-
Part Time Store Associate
3 weeks ago
Green Bay, Wisconsin, United States Gordon Food Service Full timeJoin Our Team as a Part Time Store AssociateGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, and more. We are seeking a Part Time Store Associate to join our team at our retail division.Key Responsibilities:Provide exceptional customer service to our customers, ensuring a...
-
Restaurant Team Lead
4 weeks ago
Green Bay, Wisconsin, United States Taco Bell- Green Bay (Babcock Rd) Full timeJob Summary: We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at Taco Bell- Green Bay (Babcock Rd). As a Restaurant Team Lead, you will be responsible for leading and supervising a team of employees to achieve exceptional customer satisfaction, quality service, and compliance with store policies.Key...
-
Sales Team Lead
4 weeks ago
Green Bay, Wisconsin, United States Milan Laser Company Full timeAbout Milan Laser CompanyMilan Laser Company is a leading provider of laser hair removal services with a strong presence across the nation. Our commitment to excellence is reflected in our state-of-the-art equipment and the expertise of our licensed medical professionals. We pride ourselves on delivering exceptional results and providing a unique customer...
-
Team Lead
4 weeks ago
Green Bay, Wisconsin, United States Dave's Hot Chicken - Roaring Fork Full timeAbout Dave's Hot Chicken - Roaring ForkWe are a dynamic and growing restaurant group, operating multiple locations across the Midwest. Our team is passionate about serving high-quality food and providing exceptional customer service.Job SummaryWe are seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will...
-
Team Member
1 month ago
Green Bay, Wisconsin, United States Arby's Full timeAbout Arby'sOur Culture: At Arby's, we value a family-focused culture that prioritizes work-life balance and personal development. We strive to create a welcoming environment where our team members can grow and thrive.Why Work with Us?We offer flexible scheduling to accommodate your family's needsOur leadership development program helps you advance in your...
-
Night Management Team Lead
3 weeks ago
Green Bay, Wisconsin, United States McDonald's Full timeAbout the JobWe are seeking a highly motivated and experienced Night Management Team Lead to join our team at McDonald's. As a Night Management Team Lead, you will be responsible for leading shifts, ensuring customer satisfaction, and maintaining a safe and clean work environment.Key ResponsibilitiesLead shifts and ensure that customers receive a fast,...
-
Distribution Team Lead
4 weeks ago
Green Bay, Wisconsin, United States AmeriLux International, LLC Full timeJob SummaryAmeriLux International, LLC is seeking a highly motivated and experienced Distribution Team Lead to join our team. As a key member of our distribution center, you will be responsible for leading and mentoring a team of distribution associates, fostering a positive work environment, and driving operational excellence.Key ResponsibilitiesTeam...