Customer Service Team Lead

2 weeks ago


Green Bay, Wisconsin, United States Kohl's Full time
Customer Service Supervisor Job Description

Kohl's is seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our store operations team, you will be responsible for training associates to deliver exceptional customer experiences, overseeing daily cash office functions, and maintaining a well-organized store environment.

Key Responsibilities:
  • Train and develop associates to maximize performance and customer satisfaction
  • Oversee daily cash office operations, ensuring accuracy and efficiency
  • Maintain a clean and organized store environment, including registers and service desk areas
  • Supervise and assist in processing customer transactions and requests
  • Monitor and improve associate performance, providing coaching and feedback as needed

Kohl's is a dynamic and fast-paced retail environment that requires strong leadership and communication skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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