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Team Lead

2 months ago

Green Bay, Wisconsin, United States Dave's Hot Chicken - Roaring Fork Full time

About Dave's Hot Chicken - Roaring Fork

We are a dynamic and growing restaurant group, operating multiple locations across the Midwest. Our team is passionate about serving high-quality food and providing exceptional customer service.

Job Summary

We are seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, managing staff, and ensuring exceptional customer experiences.

Key Responsibilities:

  • Restaurant Operations: Manage daily activities to achieve excellence in restaurant operational performance, including monitoring staffing levels, recruiting, interviewing, and providing hiring recommendations.
  • Staff Management: Train, develop, coach, and evaluate employee performance, ensuring systems for training employees are fully implemented and followed.
  • Customer Service: Interact with guests and the community, responding to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
  • Financial Management: Monitor costs and adherence to budget and restaurant goals, considering the cost/benefit impact of financial decisions and working to protect the brand.

What We Offer:

  • Competitive Compensation: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We are committed to helping our team members develop and grow within the company.
  • Flexible Scheduling: We offer flexible scheduling to fit your needs.

Requirements:

  • Experience: 2+ years of experience in a restaurant management role.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.

Language: English (en-US)