Service Center Operations Manager

6 days ago


Oshkosh, Wisconsin, United States VIOCF Full time
About the Role

We are seeking a highly skilled and experienced Service Center Operations Manager to lead our team at VIOCF. As a key member of our management team, you will be responsible for the overall operation of our service center, including hiring, training, and developing our team members.

Key Responsibilities
  • Service Center Operations: Oversee the day-to-day operations of the service center, ensuring that all tasks are completed efficiently and effectively.
  • Team Management: Hire, train, and develop a team of skilled technicians and customer service representatives.
  • Customer Service: Provide exceptional customer service, ensuring that all customers receive a high level of satisfaction with their experience at our service center.
  • Inventory Management: Manage inventory levels, ensuring that we have the necessary parts and supplies to meet customer demand.
  • Financial Management: Oversee the financial performance of the service center, ensuring that we are meeting our financial goals and objectives.
Requirements
  • Experience: 2 years of experience in a management or supervisory role in the quick lube or automotive industry.
  • Education: High school diploma or equivalent.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a strong understanding of automotive repair and maintenance.
What We Offer
  • Competitive Pay: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We are committed to promoting from within, so there are opportunities for advancement within the company.
  • Training and Development: We provide ongoing training and development opportunities to help you grow and succeed in your role.


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