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Sales Operations Specialist

2 months ago

Chicago, Illinois, United States GreenThumb Full time
Position Overview

The Sales Operations Specialist plays a vital role in supporting the entire sales team at GreenThumb. This position involves collaboration with various departments including sales, order fulfillment, accounting, and operations to ensure smooth business operations as we grow.

Key Responsibilities
  • Assist the Sales Operations Manager with various initiatives and responsibilities related to sales systems and reporting.
  • Serve as a primary contact for sales analytics inquiries, enhancements, and troubleshooting.
  • Oversee order processing to guarantee timely delivery, verify orders/invoices, and confirm manifests.
  • Coordinate and manage accounts receivable efficiently.
  • Manage, optimize, and maintain records, reports, dashboards, workflows, and best practices in sales processes.
  • Ensure key operational reporting is maintained and streamline ad-hoc reporting as needed.
  • Develop and enhance the sales process to improve output and efficiency.
  • Continuously assess and recommend improvements for existing processes and programs to ensure operational efficiency.
Qualifications

A college degree or an equivalent combination of education, training, and experience is required, along with at least one year of experience in business administration, operations, or an analytics role.

Proficiency in Microsoft Excel is essential, including the ability to create formulas and pivot tables for effective sales operations. Experience in accounting, business administration, analytics, or operations support is preferred. Familiarity with sales software systems is highly advantageous.

Experience in creating documentation for processes and systems is also required. The ideal candidate will thrive in a fast-paced, start-up environment and demonstrate superior communication and interpersonal skills, capable of building relationships at all organizational levels.

Strong critical thinking abilities and a high level of professionalism and integrity are essential, particularly when handling confidential information.

Additional Requirements
  • Must pass all required background checks.
  • Must comply with all legal and company regulations relevant to the industry.
  • A valid driver's license is required.
  • Candidate must be at least 21 years of age.