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Financial Services Representative

2 months ago


Pittston, Pennsylvania, United States Peoples Security Bank & Trust Company Full time
Job Summary

We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Peoples Security Bank & Trust Company. As a key member of our branch office sales/service team, you will be responsible for delivering exceptional customer experiences and meeting the financial needs of our community.

Key Responsibilities
  • Customer Service: Provide prompt and effective service to customers, addressing their inquiries and concerns in a timely and professional manner.
  • Transaction Processing: Process various customer transactions, including deposits, withdrawals, payments, and other financial services, efficiently and accurately.
  • Product Knowledge: Stay up-to-date on bank products and services, including technology, to provide informed recommendations to customers.
  • Team Collaboration: Work closely with branch office sales/service team members to achieve sales and service goals.
  • Operational Support: Assist with day-to-day branch operational activities, including cash handling, ATM services, and vault-related duties.
Requirements
  • Education: A high school diploma or equivalent is required; an associate's degree or general banking diploma is preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Experience: A minimum of 1-2 years of experience in a related position is normally required.
Benefits
  • Medical Plans: Comprehensive medical coverage for you and your family.
  • Dental Plan: Affordable dental coverage for routine care and major procedures.
  • Vision Plan: Coverage for eye exams, glasses, and contact lenses.
  • Life Insurance: Basic life insurance coverage for you and your dependents.
  • Disability Insurance: Income protection in the event of illness or injury.
  • 401(K) Plan: Retirement savings plan with employer matching contributions.
  • ESOP Plan: Employee stock ownership plan for long-term wealth accumulation.
  • Paid Time Off: Generous paid vacation and sick leave policies.
  • Paid Holidays: Several paid holidays throughout the year.
  • Employee Assistance Program: Confidential counseling services for personal and professional issues.
  • Banking Classes: Ongoing training and education to enhance your banking skills.
  • Internal Advancement Opportunities: Career growth and development opportunities within the bank.