Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound calls, and performing administrative tasks to ensure the highest level of customer satisfaction.
Responsibilities:- Provide proactive sales and service support to customers through phone, email, and in-person interactions
- Maintain in-depth knowledge of our products and services, including propane, natural gas, and electricity
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
- Process and coordinate accounts receivable, collections, and accounts payable functions
- Assist with route forecasting and maintenance, and scheduling of daily service work, installation, and repairs
- Minimum of 3 years of experience in a customer service role
- High school diploma or equivalent required
- Strong computer skills, including Microsoft Office and data entry
- Ability to multitask and prioritize assignments in a team environment
We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
About Suburban Propane: We are a leading marketer and distributor of propane, natural gas, and electricity, serving over 1 million customers across 42 states. We are committed to providing exceptional service and supporting the growth and innovation of propane as a sustainable energy source.
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