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Customer Service Representative

2 months ago

Waco, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our retail operations.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Support store operations, including receiving and processing donations, stocking shelves, and maintaining visual merchandising displays.
  • Monitor and maintain store inventory, including tracking stock levels and reporting discrepancies.
  • Collaborate with colleagues to achieve sales goals and promote a positive store culture.
Requirements
  • High school diploma or equivalent required; prior retail experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate, opportunities for professional growth and development, and a comprehensive benefits package.