Korean-Speaking Regional Support Specialist

1 week ago


Diamond Bar, California, United States TransGlobal Full time
Job Overview

Available Locations: Various regions across the United States

Purpose

As a Regional Support Specialist, your main purpose is to deliver consistent assistance to our life insurance representatives, who are vital to our client-focused financial services. You will act as a reliable resource, equipping agents with the necessary tools and insights to thrive in their positions. Your goal is to ensure that our agents provide outstanding service to their clients, guiding them through their financial journeys with professionalism and expertise.


About TransGlobal

TransGlobal is recognized as one of the leading insurance general agencies in the United States, with a network of over 25 offices nationwide. We take pride in offering a comprehensive financial service platform that encompasses insurance, real estate, lending, investment, retirement planning, and tax services. With a team of more than 5000 licensed professionals, we represent top-tier insurance companies, providing products tailored to meet diverse client needs.


Key Responsibilities

  • Deliver internal support to affiliated life insurance agents within the designated region and assist other regions as needed.
  • Evaluate product performance to aid agents in fulfilling clients' financial requirements and achieving their objectives.
  • Organize seminar registrations, disseminate training materials, and help coordinate sales events.
  • Educate agents on innovative concepts related to retirement planning and wealth transfer through financial strategies.
  • Assist affiliated life agents with insurance sales processes, including scheduling medical examinations and gathering necessary data.
  • Serve as a liaison among processing departments, contracting, licensing, and commission teams.
  • Participate in regular training sessions to remain informed about product knowledge across all insurance carriers.
  • Experienced Regional Support Specialists may have opportunities to engage in recruitment efforts and develop regional branches.

Qualifications

  • Preferred: Licensed in Life, Health, and Accident Insurance. New hires must secure appropriate licensing within three months of probation.
  • Fluency in English and either Mandarin Chinese, Vietnamese, Japanese, or Korean.
  • A minimum of two years of experience in administrative roles or customer service within the insurance sector (Life, Health, or Property & Casualty).
  • Capability to excel in a dynamic environment, possessing a career-oriented mindset, professional demeanor, and a positive attitude toward learning and growth.

Benefits

  • Competitive base salary ranging from $3,800 to $5,000 per month, dependent on experience and location, with potential salary increases after the probation period.
  • Variable compensation structure available.
  • Commission and bonuses for cross referrals.
  • Comprehensive health insurance covering medical, dental, vision, and HSA for employees and their dependents.
  • 401(k) plan with employer matching contributions.
  • Six days of Paid Sick Leave annually, available after three months of employment.
  • Ten days of Paid Time Off (PTO) in the first year, accessible after three months, with increases based on tenure.
  • Paid holidays, jury duty, and training sessions.

Career Growth Opportunities

Experienced Regional Support Specialists may explore various career advancement paths:


Regional External Specialist

  • Provide support to affiliated life insurance agents, both internally and externally.
  • Responsibilities include recruiting productive agents and offering ongoing development and support.

Regional Director

  • Oversee office operations within the assigned region.
  • Manage office production and development.
  • Supervise both Regional Internal and External Specialists.
  • Motivate and enhance the productivity of existing agents.
  • Collaborate with Regional Vice Presidents to achieve overall sales results.

Regional Vice President

  • Oversee the entire region, including all associated offices.
  • Responsible for overall production and development.
  • Supervise Regional Directors, External Specialists, and Internal Specialists.


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