Current jobs related to Customer Support Specialist - Diamond Bar, California - Call the Car
-
IT Support Specialist
2 weeks ago
Diamond Bar, California, United States Call the Car Full timeJob DescriptionAt Call the Car, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners. You will also monitor and maintain computer systems and networks, respond to service issues and requests in...
-
IT Support Specialist
2 weeks ago
Diamond Bar, California, United States Enterprise Resource Services, Inc. Full timeJob Title: IT Support SpecialistJob Summary: We are seeking an experienced IT Support Specialist to join our team at Enterprise Resource Services, Inc. The successful candidate will provide technical support for desktop and laptop client computers, troubleshoot issues, and assist with Microsoft Windows/Office and O365 applications.Responsibilities:Provide...
-
IT Support Specialist
1 week ago
Diamond Bar, California, United States APR Consulting Full timeJob Title: IT Support SpecialistJob Summary: We are seeking an IT Support Specialist to provide technical assistance in hybrid/virtual meetings and support the Information Management department.Responsibilities:Provide AV/IT assistance in hybrid/virtual meetingsAssist staff using Windows laptops/desktop who are working remotely or on-premisesTroubleshoot...
-
IT Support Specialist
2 weeks ago
Diamond Bar, California, United States Enterprise Resource Services, Inc. Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at Enterprise Resource Services, Inc. as a Desktop Support Technician. The successful candidate will provide technical assistance to our employees, troubleshooting and resolving issues with desktop and laptop computers, as well as Microsoft Windows and Office applications.Key...
-
IT Support Specialist
7 days ago
Diamond Bar, California, United States APR Consulting Full timeAbout the Role:We are seeking a skilled IT Support Specialist to join our team. As a key member of our Information Management department, you will provide technical assistance to our staff, ensuring seamless operations and efficient use of technology.Key Responsibilities:Provide AV/IT assistance in hybrid/virtual meetingsAssist staff using Windows...
-
IT Support Specialist
2 weeks ago
Diamond Bar, California, United States APR Consulting Full timeA leading air quality management agency is seeking an IT Support Specialist to provide technical assistance and support to their Information Management department.Key Responsibilities:Provide technical assistance in hybrid/virtual meetingsAssist staff using Windows laptops/desktops who are working remotely or on-premisesTroubleshoot hardware/software...
-
IT Support Specialist
2 weeks ago
Diamond Bar, California, United States APR Consulting Full timeA leading air quality management agency is seeking an IT Support Specialist to join their team. As a key member of the Information Management department, you will provide critical AV/IT assistance in hybrid/virtual meetings and support staff using Windows laptops/desktops.Key Responsibilities:Provide technical support for AV/IT equipment and...
-
IT Support Specialist Lead
1 month ago
Diamond Bar, California, United States Call the Car Full timeJob Title: Lead, IT Support SpecialistAt Call the Car, we are seeking a highly skilled and experienced IT Support Specialist Lead to join our team. As a key member of our IT department, you will be responsible for overseeing and maintaining all IT systems, ensuring stable and secure connectivity, and providing top-notch support to our employees.Key...
-
Diamond Bar, California, United States Liferay Full timeAre you passionate about delivering high-quality software solutions that meet the needs of our subscribers? Do you thrive in a fast-paced environment where no two challenges are the same? We're looking for a skilled Software Engineer Technical Support Specialist to join our team at Liferay.Key Responsibilities:Debug complex issues in Java and create...
-
IT Support Specialist
2 weeks ago
Diamond Bar, California, United States Call the Car Full timeJob DescriptionAt Call the Car, we are seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for overseeing and maintaining all IT systems, including IVR systems, workstations, conferencing tools, and networking infrastructure.Key Responsibilities:IT Systems Management: Ensure the stability and security...
-
Insurance Support Specialist
2 weeks ago
Diamond Bar, California, United States State Farm Insurance Full timeState Farm Insurance Job OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as an Assistant. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with their insurance needs and provide guidance on selecting...
-
Administrative Support Specialist
2 weeks ago
Diamond Bar, California, United States APR Consulting Full timeJob Title: General Office ClerkA leading organization is seeking a skilled General Office Clerk to provide advanced clerical support to their team.Job Summary:This is a fantastic opportunity for a detail-oriented and organized individual to join our team as a General Office Clerk. The successful candidate will be responsible for providing administrative...
-
Administrative Support Specialist
2 weeks ago
Diamond Bar, California, United States APR Consulting Full timeA highly skilled Administrative Assistant is sought after by a leading utility client to provide top-notch clerical support to the hiring unit. Responsibilities: Accurately enter data into Microsoft Excel and specialized database programs Effectively track and maintain multiple databases, files, and complex data. Provide assistance to office secretaries and...
-
IT Support Specialist
4 weeks ago
Diamond Bar, California, United States 22nd Century Technologies Full timeJob Title: IT Technician22nd Century Technologies is seeking a skilled IT Technician to provide technical support and assistance to our team.Job Summary:We are looking for a highly motivated and detail-oriented IT Technician to join our team. The successful candidate will be responsible for providing technical support and assistance to our staff, including...
-
IT Support Specialist
4 weeks ago
Diamond Bar, California, United States APR Consulting Full timeIT Help Desk Support Job DescriptionWe are seeking a skilled IT Help Desk Support professional to join our team at APR Consulting, Inc. The successful candidate will provide top-notch technical support to our clients and ensure seamless IT operations.Key Responsibilities:Provide AV/IT assistance in hybrid/virtual meetingsAssist staff using Windows...
-
Billing Specialist
7 days ago
Diamond Bar, California, United States Call the Car Full timeJob Title: Billing SpecialistJob Summary:We are seeking a highly skilled Billing Specialist to join our team at Call the Car. As a Billing Specialist, you will be responsible for managing high-volume invoices, addressing discrepancies, and ensuring accurate and reliable handling of Excel data.Key Responsibilities:Managing high-volume invoices and addressing...
-
IT Support Specialist
1 month ago
Diamond Bar, California, United States APR Consulting Full timeIT Technician Job DescriptionA utility client is seeking an IT Technician to provide support for the Information Management department and assist with AV/IT needs in hybrid/virtual meetings.Location: Diamond Bar, CAPosition: IT TechnicianPay Rate: $30 to $35/hr. W2 (dependent on experience)Duration: Approximately 6 months (with a possibility to extend up to...
-
Credit Risk Specialist
4 weeks ago
Diamond Bar, California, United States Zoomlion Capital (U.S.A.) Corp Full timeJob Title: Credit SpecialistZoomlion Capital (U.S.A.) Corp is seeking a highly skilled Credit Specialist to join our team.Responsibilities:Collaborate with sales staff to identify business opportunities and pipeline, providing expert advice on credit sales models and proposals.Collect and review customers' credit application forms and supporting...
-
Diamond Bar, California, United States Liferay Full timeWe are seeking a skilled Java developer to join our team at Liferay. The ideal candidate will have a passion for improving systems and a strong background in object-oriented programming.As a software engineer, you will work closely with our subscribers to help them achieve their goals under tight deadlines. Your expertise in Java and C++ will be essential in...
-
Technical Solutions Specialist
2 weeks ago
Diamond Bar, California, United States Zenlayer, Inc Full timeWe're seeking a skilled Technical Solutions Specialist to drive the technology evaluation stage of the sales process. As a key technical advisor and product advocate, you'll work closely with the sales team to provide expert guidance on our solutions.With a strong understanding of networking technology, including LAN and WAN technologies, switching and...
Customer Support Specialist
2 months ago
Position: Advanced Support Group Specialist
Role Summary:
The Advanced Support Group Specialist plays a crucial role in enhancing customer service operations under the guidance of the Call Center Manager. This position is dedicated to executing specialized tasks that bolster the company's customer service initiatives.
Key Responsibilities:
- Distributing bus passes to eligible clients.
- Processing mileage reimbursements efficiently.
- Coordinating paratransit services.
- Conducting CTC-GO verifications along with additional tasks as assigned.
- Addressing inquiries and resolving complaints from healthcare members.
- Contributing to the development of programs and procedures aimed at improving productivity and performance.
- Fostering relationships with Plan Providers to enhance service delivery.
Essential Qualifications:
- Successful completion of a Criminal Background Screening.
- Prior experience in Customer Service roles.
- Proven track record of delivering exceptional customer support in a dynamic environment.
- Proficiency in various PC and Mac applications, including Microsoft Office Suite (Word, Excel, SharePoint, etc.).
- Strong customer service capabilities.
- Ability to collaborate effectively within a team.
- Attention to detail with strong planning and organizational skills.
- Compliance with government exclusion lists at the time of hire and on a monthly basis thereafter.
Preferred Qualifications:
- Experience in a Call Center environment is preferred.
- Outstanding customer service skills.
- Background in Health Care Call Center operations is a plus.
- Experience in Health Care Transportation is advantageous.
- Flexibility to work various shifts, including weekdays, weekends, and holidays.
Reporting Structure:
This position reports directly to the Call Center Manager.
Note:
The organization reserves the right to modify job responsibilities and functions as necessary to meet operational needs.
Job Description Review:
This job description will be evaluated and updated as needed during the annual review process.
