Food and Beverage Team Lead

6 days ago


Fort Washington, Pennsylvania, United States SeaWorld Entertainment Inc Full time
Job Summary

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at SeaWorld Entertainment Inc. As a Food and Beverage Supervisor, you will be responsible for leading and inspiring a team to deliver exceptional guest experiences in our food and beverage operations.

Key Responsibilities
  • Lead and motivate a team of food and beverage ambassadors to provide excellent guest service and maintain high standards of food quality and safety.
  • Ensure that all food and beverage operations are running smoothly and efficiently, including inventory management, ordering, and maintenance of equipment.
  • Develop and implement strategies to improve guest satisfaction and increase sales.
  • Train and develop team members to ensure they have the skills and knowledge needed to provide exceptional guest service.
  • Monitor and control labor costs, inventory, and waste to ensure profitability.
  • Collaborate with other departments, such as culinary and maintenance, to ensure seamless operations.
  • Address guest complaints and resolve issues in a timely and professional manner.
  • Perform daily inspections to ensure compliance with health and safety standards.
Requirements
  • 3+ years of experience in a food and beverage management role, preferably in a high-volume establishment.
  • Proven track record of leading a team to achieve exceptional guest satisfaction and sales growth.
  • Strong knowledge of food safety and sanitation procedures.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Complimentary park tickets and passes.
  • Discounts on food and merchandise.
  • Medical, dental, and vision insurance.
  • 401K retirement plan.
  • Voluntary insurance options.


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