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Customer Service Representative

2 months ago

Washington, Pennsylvania, United States Parkhurst Dining Full time
About Parkhurst Dining

Parkhurst Dining is a family-owned, family-run company that specializes in providing culinary, dining, and catering services to various organizations and universities. Our mission is to deliver exceptional dining experiences by using locally sourced ingredients, preparing food with heart, and serving with a smile.

Job Summary

We are seeking a skilled and friendly Restaurant Team Member - Cashier to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring that our guests receive exceptional service from the moment they enter our restaurant to the time they leave.

Key Responsibilities
  1. Guest Service: Acknowledge the presence of our guests immediately, with a friendly greeting, and provide exceptional service throughout their dining experience.
  2. Menu Knowledge: Learn our menu and daily specials, and maintain close communication with management to ensure that our guests receive accurate information.
  3. Register Transactions: Handle all register transactions ethically and according to company policies, including To-Go, Walk-up, and Cater Trax orders.
  4. Food Safety and Sanitation: Follow company safety and sanitation policies and procedures to ensure a clean and safe dining environment.
  5. Teamwork: Work well with others and assist fellow team members as needed to provide exceptional service to our guests.
Benefits
  • Free Meal: Enjoy a free meal during your shift.
  • Discounts: Receive a 20% discount on any food purchase at Eatn Park, Hello Bistro, The Porch, and Parkhurst Dining.
  • Paid Time Off: Enjoy paid time off to relax and recharge.
  • Management Career Advancement: Opportunities for career advancement to management positions.
  • Continuous Development: Access to continuous development with Smile Universe.
  • Benefits Package: Eligibility for 401k, vision, dental, and medical plans.