Application Support Specialist

1 week ago


Jersey City, New Jersey, United States Apex Systems Full time

Job Summary:

Apex Systems, a leading IT services company, is seeking a skilled Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients.

Key Responsibilities:

  • Attend daily and weekly conference calls to discuss technical issues and provide support.
  • Respond to technical queries from clients via email, phone, and instant messaging.
  • Take ownership of technical issues from reporting to resolution.
  • Provide day-to-day production support services for custom applications and reports.
  • Ensure smooth operation of systems and provide product support.
  • Have knowledge of operating systems, middleware, databases, web servers, and batch control.
  • Support assigned systems and projects with a broad conceptual understanding of technology and business needs.
  • Anticipate customer needs and communicate effectively with the audience.
  • Utilize analytical and diagnostic skills to resolve complex issues and make sound decisions.

Requirements:

  • Experience in a Linux/UNIX environment with strong Unix management skills.
  • Knowledge of databases, including Oracle and SQL.
  • Job scheduling experience, including batch scheduling with Autosys.
  • Monitoring experience, including protection support with ITRS Geneos.
  • Scripting skills, including general knowledge and debugging.

Preferred Requirements:

  • Scripting experience with Python and Java.
  • Experience in a brokerage house environment, such as JPMC or Morgan Stanley.

About Apex Systems:

Apex Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

We offer a comprehensive benefits package, quality career resources, training, certifications, development opportunities, and a commitment to excellence reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction and Great Place to Work in the United Kingdom and Mexico.



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