Optical Retail Specialist

4 weeks ago


Amherst, New York, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and customer-focused Eye Care Advisor to join our team at LensCrafters. As a key member of our retail team, you will be responsible for delivering exceptional patient care and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience for all patients.
  • Work closely with our Optometrists to ensure accurate and efficient patient care.
  • Assist with the maintenance and disinfection of contact lens inventory.
  • Provide coaching and guidance to patients on the care and handling of contact lenses.
  • Process patient records and maintain accurate and up-to-date records.
  • Operate the POS system and process transactions accurately and efficiently.
  • Assist with visual displays and ensure a visually appealing store environment.
  • Maintain a safe working environment for all associates and patients.
Requirements
  • High school graduate or equivalent.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Knowledge of current fashion trends and ability to communicate effectively with customers.
  • Basic math skills and ability to operate a cash register and computer.
  • Organization skills and ability to prioritize tasks effectively.
  • Sales skills and ability to meet sales targets.
Preferred Qualifications
  • Previous experience in customer service, retail, and/or optical.
  • Strong interpersonal skills and ability to work effectively in a team environment.

We offer a competitive salary and benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. Upon request and consistent with applicable laws, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.



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