Optician Assistant

4 weeks ago


Amherst, Massachusetts, United States LUXOTTICA OF AMERICA INC Full time
Job Title: LensCrafters - Apprentice Optician

At Luxottica of America Inc., we're passionate about bringing people better sight. As an Apprentice Optician, you'll play a vital role in delivering exceptional customer experiences and developing your skills in the optical industry.

Key Responsibilities:
  • Convey a commitment to providing unsurpassed customer service by performing key steps of our selling model.
  • Assist customers in selecting frames and lenses that meet their vision, lifestyle, and budgetary needs.
  • Anticipate problems and develop long-term solutions to ensure customer satisfaction.
  • Operate the Point of Sale terminal with accuracy and attention to detail.
  • Maintain a safe working environment and adhere to company safety protocols.
Requirements:
  • High school graduate or equivalent.
  • Participation in a sanctioned Apprentice Program.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current optical theory and merchandise.
  • Basic math skills and familiarity with POS, computers, and calculators.
Preferred Qualifications:
  • Actively studying for LensCrafters Quality, Fitting, and Adjusting Program.
  • Optical dispensing experience.
  • Previous customer service and retail experience.

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off, and employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.



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