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Concierge - Full-Time Overnight Shift

2 months ago

Washington, Washington, D.C., United States Valentis Full time
Job Description

Job Overview

Valentis Group, Inc. is a leading provider of comprehensive security services, committed to delivering high-quality solutions to a diverse range of clients. As a valued member of our team, you will have the opportunity to develop your skills and contribute to our mission of excellence.

Key Responsibilities

  • Operate a switchboard to answer, screen, or forward calls, providing information and taking messages.
  • Greet visitors and determine the purpose of their visit, directing them to the relevant destination.
  • Schedule appointments and maintain accurate records of visitor logs and schedules.
  • Transmit information and documents to clients using various methods.
  • Resolve complaints and concerns from the public in a professional manner.
  • File and maintain records, ensuring accuracy and confidentiality.
  • Provide information about our organization, including department locations and services offered.
  • Collect, sort, and distribute mail, messages, and courier deliveries.
  • Analyze data to answer questions from visitors and clients.
  • Keep up-to-date records of staff members, clients, and residents' whereabouts and availability.
  • Schedule space and equipment for special programs and prepare participant lists.
  • Process orders for supplies and materials, ensuring timely distribution.

Requirements

  • A minimum of a high school diploma or equivalent is required.
  • A minimum of three years of customer service experience is desired.
  • Ability to prioritize multiple tasks, write clear reports, and maintain accurate records.

Benefits

  • Dental insurance
  • Health insurance
  • Retirement plan
  • Vision insurance

Work Schedule

  • 8-hour shift
  • Day shift
  • Evening shift
  • Overnight shift
  • Weekends as needed