Concierge
4 days ago
ESFM is seeking a highly skilled and professional Concierge to provide exceptional guest service and create a warm and welcoming atmosphere for all clients, recruits, customers, and employees.
Key Responsibilities:
- Welcome and acknowledge all guests, ensuring a positive first impression.
- Anticipate and address guests' needs, providing personalized support and assistance.
- Monitor and process visitor and registration requests, utilizing a centralized email inbox.
- Escort high-touch clients to their meeting destinations, ensuring a seamless experience.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- Develop and maintain positive working relationships with colleagues, supporting team goals and objectives.
- Ensure the front desk work area is clean and organized at all times.
- Provide a professional and efficient arrival and departure experience for guests, creating a memorable visit.
- Act as the first point of contact for all activities and emergencies in the lobby, remaining alert and responsive.
Requirements:
- Experience in a client service or reception position.
- Proficiency in MS Office products, including Word, Excel, PowerPoint, and Outlook.
- Ability to stand and walk for extended periods.
- Some college education preferred.
Benefits:
- Medical, dental, and vision insurance.
- Life insurance and AD.
- Disability insurance.
- Retirement plan.
- Paid time off.
- Holiday time off.
- Associate shopping program.
- Health and wellness programs.
- Discount marketplace.
- Identity theft protection.
- Pet insurance.
- Commuter benefits.
- Employee assistance program.
- Flexible spending accounts.
ESFM is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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