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Guest Services Representative

2 months ago

Southfield, Michigan, United States Hospitality Ventures Full time

Part-time Guest Services Representative

Become a vital part of Hospitality Ventures

  • The ideal candidate will possess a welcoming demeanor, a friendly attitude, and a strong commitment to customer satisfaction.

Key Responsibilities:

  • Provide outstanding service to guests, whether in person or via phone communication.
  • Facilitate a smooth check-in and check-out process for all guests.

Required Qualifications:

  • Basic proficiency in reading, writing, and mathematics.
  • Willingness to work evenings, weekends, and holidays as needed.
  • Effective communication skills to interact with guests.
  • Ability to manage tasks that involve verbal interaction and guest engagement.
  • Physical capability to lift items up to 10 pounds, stand for extended periods, and perform various movements.

Education & Experience:

  • High school diploma or equivalent is required.
  • Prior experience in a similar role is advantageous.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision insurance.
  • Short and Long Term Disability, along with Life Insurance coverage.
  • 401k plan with a 4% employer match.
  • Paid Vacation and Sick Leave.
  • Travel discounts for employees.

Commitment to Diversity:

Hospitality Ventures is an Equal Opportunity Employer, promoting diversity and providing equal opportunities for all individuals regardless of race, color, religion, gender, age, marital status, or disability.