Product Support Specialist

4 days ago


New York, New York, United States Precision Machinery Systems LLC Full time
Job Description
Precision Machinery Systems, LLC is seeking a highly skilled Product Support Specialist to join our team. As a key member of our sales department, you will be responsible for providing expert technical support and guidance to our customers. This role requires strong technical knowledge, a positive attitude, and the ability to multitask in a fast-paced environment.

Responsibilities
* Respond to customer inquiries via phone and email, resolving technical issues and providing product information
* Develop and maintain relationships with clients to ensure customer satisfaction
* Collaborate with internal teams to coordinate orders and resolve any discrepancies
* Stay up-to-date on new products and services to effectively communicate with customers

Requirements
* 2+ years of experience in customer service or sales
* Excellent written and verbal communication skills
* Strong technical knowledge of waste handling equipment
* Ability to work in a team-oriented environment
* Salary: $70,000 - $85,000 per year, depending on experience

About Us
Precision Machinery Systems, LLC is a leading manufacturer of high-quality trash compactors, densifiers, and recycling equipment. Our nationally recognized brands include AutoPak, IDC, and Toronita. We pride ourselves on delivering exceptional customer service and support to our clients.

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