Production Technology Support Expert

7 days ago


New York, New York, United States Adobe Full time

About Us
At Adobe, we're passionate about empowering creatives to bring their ideas to life. With a strong focus on innovation and employee experience, we strive to create a workplace where everyone feels valued and supported.

Job Summary
We're seeking a Senior Production Support Specialist to join our Frame.io team, working closely with customers to deliver exceptional production experiences using Frame.io's innovative technology.

Responsibilities

  • Collaborate with the Production Technology team to prepare high-level customers for Frame.io-enabled workflows.
  • Provide personalized support experiences, including on-site and in-person sessions, to ensure customer success.
  • Work with cross-functional teams to develop and implement solutions that meet customer needs.
  • Be a subject matter expert in production technology and workflow, providing guidance and support to customers.

Requirements

  • Strong knowledge of production technologies and equipment used in production environments.
  • Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.
  • Ability to travel as needed.

Compensation and Benefits
The estimated annual salary for this position is $88,300 - $190,700, depending on work location and job-related knowledge, skills, and experience. Adobe offers a range of benefits, including an Equal Employment Opportunity policy and a commitment to making Adobe.com accessible to all users.



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