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Retail Sales Representative

2 months ago

Urbandale, Iowa, United States TCC Wireless Full time
T-Mobile Retail Sales Representative

Are you passionate about delivering exceptional customer experiences and staying up-to-date on the latest wireless technology? As a Retail Sales Representative at TCC Wireless, you will be the face of our brand, connecting customers with the perfect solutions for their needs.

Key Responsibilities:
  • Provide world-class customer service, ensuring every interaction is personalized and memorable.
  • Drive revenue growth by acquiring new customers, maximizing existing accounts, and identifying revenue opportunities.
  • Build strong relationships with colleagues and customers across all channels of the business.
  • Work closely with store management to maintain a high-performing retail environment, including cash handling, inventory management, and compliance with company policies.
  • Stay up-to-date on product knowledge, promotions, and industry trends to provide expert advice to customers.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 6 months of retail and/or sales experience with a strong customer focus.
  • Legally authorized to work in the United States.
  • Ability to work nights, weekends, and holidays in a fast-paced retail environment.
  • Professional, energetic, honest, patient, and empathetic demeanor.
  • Excellent written, verbal, and interpersonal communication skills.
  • Reliable transportation and ability to stand for long periods of time on the sales floor.
Benefits:
  • Competitive compensation package, including base pay and commission.
  • Medical, dental, and vision benefits.
  • 401(k) matching program.
  • Phone service discounts.
  • Development and growth opportunities within the company.

TCC Wireless is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.