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Housekeeper - Homewood Suites Wilmington Mayfaire

2 months ago

Wilmington, North Carolina, United States Homewood Suites Wilmington Mayfaire Full time
Job Summary:

As a Housekeeper with Homewood Suites Wilmington Mayfaire, you will play a vital role in ensuring the cleanliness and comfort of our guests' rooms. Your attention to detail and ability to work efficiently will make a significant impact on our hotel's reputation.

Responsibilities:
  • Room Preparation: Thoroughly clean and restock guest rooms, including changing linens, replenishing amenities, and ensuring all areas are tidy and well-maintained.
  • Cart Setup and Maintenance: Prepare and maintain the housekeeping cart with all necessary supplies, including cleaning products, linens, and guest amenities.
  • Guest Room Cleaning: Clean and sanitize all areas of the guest room, including the bathroom, bedroom, and any additional spaces.
  • Deep Cleaning Tasks: Perform deep cleaning tasks as assigned, which may include tasks such as changing air filters, cleaning air conditioning coils, and touching up paint or furniture.
  • Team Collaboration: Work collaboratively with other housekeeping staff to ensure all rooms are cleaned and ready for guests in a timely manner.
  • Communication: Effectively communicate with guests and other hotel staff to ensure all needs are met and any issues are resolved promptly.
Requirements:
  • Education: High school diploma or equivalent, with a preference for experience in the hospitality industry.
  • Skills: Strong attention to detail, ability to work efficiently, and excellent communication skills.
  • Work Environment: Ability to work in a fast-paced environment, with a focus on providing exceptional guest service.