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Associate Vice President of Digital Transformation

2 months ago


Washington, United States CLevelCrossing Full time
About the Role

We are seeking a seasoned leader to join our team as the Associate Vice President of Digital Transformation at CLevelCrossing. As a key member of our executive team, you will be responsible for driving the development and implementation of our digital strategy, ensuring seamless and personalized experiences for our customers.

Key Responsibilities
  • Develop and Execute Digital Strategy: Collaborate with cross-functional teams to design and implement a comprehensive digital strategy that aligns with our business objectives.
  • Lead Digital Experience Team: Recruit, hire, develop, and lead a high-performing team of directors, principals, and product managers to set vision, solution, and platform roadmaps.
  • Drive Business Results: Spearhead digital channel contribution to goals by leveraging product management expertise, A/B testing, and analytic tools to create simple, personalized, and omni-channel enabled digital experiences.
  • Enhance Customer Experience: Build roadmaps to enhance our core desktop and mobile web experiences, increase penetration, and improve convenience of self-service digital capabilities for customers.
  • Collaborate with Stakeholders: Work closely with key product, design, and engineering leaders across the organization to define and drive roadmap features, solving for strategic pain points.
Key Candidate Qualifications
  • Extensive Experience: 10+ years of experience in a role focusing on product management, eCommerce, customer experience, strategic planning, and data management.
  • Strong Leadership Skills: Proven success in expanding and elevating the capabilities and performance of a team.
  • Business Acumen: Strong understanding of the digital platform ecosystems, health care digital landscape, and passion for new innovations and changing customer habits.
About CLevelCrossing

CLevelCrossing is a leading healthcare company committed to advancing the employment experience and vitality of its associate community. We are a company focused on the health and well-being of the people we serve, and we are seeking a talented leader to join our team.