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Patient Services Coordinator

2 months ago


Brockton, Massachusetts, United States Signature Healthcare Full time
Position Overview:
As a vital member of our team at Signature Healthcare, the Medical Office Coordinator plays a crucial role in ensuring smooth operations within the practice.

Key Responsibilities:
1. **Communication Management:** Efficiently handles and screens all incoming calls, documenting messages related to patient inquiries, prescription requests, and test results.
2. **Appointment Coordination:** Manages scheduling by creating and modifying appointments using our electronic systems.
3. **Correspondence Organization:** Systematically organizes and maintains provider correspondence to ensure timely communication.
4. **Patient Registration:** Ensures that patients are registered promptly and accurately, maintaining high standards of service.
5. **Data Verification:** Reviews and updates demographic and insurance information, ensuring accuracy in our records.
6. **Payment Processing:** Responsible for posting co-pays and payments, as well as balancing financial transactions at the end of each session.

At Signature Healthcare, we value the contributions of our Medical Office Coordinator in delivering exceptional patient care and maintaining operational excellence. We look forward to welcoming a dedicated professional to our team.