Current jobs related to Incident Management Specialist - Universal City, California - NBCUniversal

  • Incident Management Engineer

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    We are seeking an experienced Incident Management Engineer to join our Global Incident Response Team at NBCUniversal. The ideal candidate will have a strong background in ITIL best practices for Incident Management and a proven track record of providing key metrics and reporting to drive continuous improvement.In this role, you will be responsible for...

  • Incident Management Engineer

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    About the RoleWe are seeking an experienced Incident Management Engineer to join our Global Incident Response Team at NBCUniversal.This is a critical role that requires a strong understanding of ITIL best practices for Incident Management and a proven track record of delivering high-quality incident management services.Key ResponsibilitiesLead the response...

  • Virtual Incident Management Engineer

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    We are looking for an experienced Incident Management Engineer to join our Global Incident Response Team at NBCUniversal.The ideal candidate will have experience leveraging ITIL best practices for Incident Management and providing key metrics and reporting to drive continuous improvement.In this role, you will be at the center of our technology operations...

  • Incident Management Engineer

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    We are seeking a highly skilled Incident Management Engineer to join our Global Incident Response Team at NBCUniversal.This role will be at the center of our technology operations, ensuring that our systems run smoothly and efficiently.The ideal candidate will have experience leveraging ITIL best practices for Incident Management and providing key metrics...

  • Datacenter Operations Specialist

    4 weeks ago

    Universal City, California, United States Syntricate Technologies Full time

    Datacenter Operations SpecialistAt Syntricate Technologies, we are seeking a highly skilled Datacenter Operations Specialist to join our team. The ideal candidate will have experience in working on data center server and networking hardware, with a strong understanding of the infrastructure at a high level.Key Responsibilities:⁠ ⁠Experience in...

  • Construction Safety Specialist

    4 weeks ago

    Universal City, California, United States Peak Technical Staffing USA Full time

    Job Summary:The Construction Safety Specialist will serve as a dedicated safety resource supporting all park expansion and infrastructure improvement projects at Universal Studios Hollywood. This role will support on-going construction activity related to place-making and facility improvement projects, as well as future projects planned for growth at the...

  • EHS Specialist

    1 month ago

    Universal City, California, United States eTeam Full time

    Job Title: EHS SpecialistLocation: Universal City, CADuration: 12 MonthsJob SummaryThis safety professional will provide dedicated support to construction activities involved with theme park expansion and infrastructure improvement projects. This role will also support on-going construction activity related to place-making, facility improvements and marquee...

  • Risk Management Specialist

    4 weeks ago

    Universal City, California, United States Comcast Full time

    At Comcast, we're looking for a skilled Risk Management Specialist to join our team. As a key member of our insurance team, you'll be responsible for identifying and mitigating risks across various business groups worldwide.Key Responsibilities:Develop and implement sound risk management principles, policies, and procedures.Provide risk management guidance...

  • Senior Risk Management Specialist

    3 weeks ago

    Universal City, California, United States Comcast Full time

    Comcast is a leader in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 company, we set the pace in various innovative and fascinating businesses, creating career opportunities across a wide range of locations and disciplines. We are at the forefront of change, moving at an amazing...

  • Datacenter Operations Specialist

    4 weeks ago

    Universal City, California, United States Syntricate Technologies Full time

    Datacenter Operations SpecialistAt Syntricate Technologies, we are seeking a highly skilled Datacenter Operations Specialist to join our team. The ideal candidate will have experience in working on data center server and networking hardware, with a strong understanding of infrastructure at a high level. Key Responsibilities:⁠ Install, configure, test,...

  • CRM Operations Planning Specialist

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    Job DescriptionAt NBCUniversal, we're redefining the entertainment experience. Our team is passionate about delivering excellence across television, film, sports, news, and more. We're seeking a highly organized and detail-oriented Specialist to join our CRM Ops & Planning team within the Audience Development team.This role is crucial in ensuring smooth...

  • Product Testing Specialist

    4 weeks ago

    Universal City, California, United States Synectics Full time

    Job DescriptionThe Product Testing Specialist will play a key role in the testing and implementation of SAP FieldGlass and other integrated systems. Key responsibilities include developing and executing testing scripts, tracking defects, and providing overall test reporting.As an individual contributor on a team of assigned internal and external resources,...

  • Information Technology Specialist

    4 weeks ago

    Universal City, California, United States US Air Force Full time

    Job SummaryThe US Air Force is seeking an experienced Information Technology Specialist to provide MAJCOM support for a variety of information technology activities, including enterprise cyber, IT, and data strategy/governance management. Key ResponsibilitiesAssess, define, and execute MAJCOM cyber, IT, and data management strategic plans, policies,...

  • Dental Care Specialist

    1 month ago

    Universal City, California, United States Kitty Hawk Smiles Dentistry and Orthodontics Full time

    Take your dental career to the next level with Kitty Hawk Smiles Dentistry and Orthodontics. As an Associate Dentist, you'll have the opportunity to provide quality care to patients and grow your skills under the guidance of an experienced Owner Dentist. Our practice is equipped with the latest technology, including CAD/CAM systems and the EPIC health...

  • CRM Operations Planning Specialist

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Specialist to join our CRM Ops & Planning team within the Audience Development team at Peacock. In this role, you will work cross-functionally to manage assets, optimize workflows, develop and maintain standard operating procedures (SOP's) and contribute to making a significant impact on...

  • Manager, Finance Systems Specialist

    4 weeks ago

    Universal City, California, United States NBCUniversal Full time

    We are seeking a highly skilled and experienced Manager to join our Finance Systems team at NBCUniversal. The successful candidate will be responsible for leading the implementation of new financial systems, ensuring seamless integration with existing systems, and providing expert guidance to cross-functional teams.The ideal candidate will have a strong...

  • Asset Protection Specialist

    1 month ago

    Panorama City, California, United States Home Depot Full time

    Job Title: Asset Protection SpecialistAt Home Depot, we are committed to providing a safe and secure environment for our customers and employees. As an Asset Protection Specialist, you will play a critical role in preventing financial loss caused by theft and fraud.Key Responsibilities:Prevent financial loss by identifying and investigating incidents of...

  • SAP Security Specialist

    4 weeks ago

    Culver City, California, United States Diverse Lynx Full time

    Job Title: SAP Security SpecialistAbout the Role: We are seeking a highly skilled SAP Security Specialist to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for ensuring the security and compliance of our SAP systems.Key Responsibilities: Respond to and investigate security tickets (Incidents, Service...

  • Residential Property Management Professional

    3 weeks ago

    National City, California, United States FPI Management, Inc. Full time

    Company OverviewFPI Management, Inc. is a leading provider of property management services, specializing in affordable housing programs. Our team of experts is dedicated to delivering exceptional results and exceeding client expectations.SalaryThe estimated annual salary for this position is $48,000, based on a $23 per hour wage and a 40-hour workweek. This...

  • Office Support Specialist in a Law Firm

    4 weeks ago

    Culver City, California, United States Legal Management Group Full time

    Job Title: Office Support Specialist in a Law FirmAbout the Role:We are seeking a detail-oriented and organized individual to support our mailroom and office operations at Legal Management Group. As an Office Support Specialist, you will play a crucial role in ensuring the efficient flow of incoming and outgoing mail and packages.Key Responsibilities:Sort...

Incident Management Specialist

2 months ago

Universal City, California, United States NBCUniversal Full time
Job Title: Incident Management Engineer

We are seeking an experienced Incident Management Engineer to join our Global Incident Response Team at NBCUniversal.

About the Role:

The ideal candidate will have experience leveraging ITIL best practices for Incident Management and providing key metrics and reporting to drive continuous improvement.

In this role, you will be at the center of our technology operations, focused on ensuring that our systems run smoothly and efficiently.

You will be responsible for managing critical incidents from discovery to service restoration and collaborating with technology teams to prevent recurrence.

Key Responsibilities:

  • Lead the response to IT incidents, ensuring fast resolution and minimal impact on operations.
  • Develop and implement strategies for incident prevention.
  • Manage real-time monitoring of all IT systems and applications, identifying and collaborating with application and service owners to address performance issues proactively to prevent downtime.
  • Create, maintain, and enhance dashboards and KPIs that accurately reflect system availability and performance.
  • Work with application and service owners to continuously evaluate system performance, identifying opportunities for optimization and enhancements to support scalability and reliability.
  • Collaborate with technical teams and cross-functional stakeholders to ensure alignment on priorities and initiatives.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 3 years of experience in IT operations, with a strong focus on incident management and system monitoring.
  • Proficient in ITIL best practices for Incident Management.
  • Detailed understanding of IT infrastructure, applications, and cloud services in high-traffic environments.
  • Skilled in application monitoring tools, incident tracking systems, and operational reporting technologies.
  • Excellent troubleshooting skills and the ability to perform well under pressure.
  • Strong project management skills, with the ability to handle multiple priorities at the same time.
  • Exceptional communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Confidence and ability to engage with all levels of management, fostering a culture of continuous improvement.
  • Flexibility to be on call and work during off-peak hours as needed for incident management.

Additional Requirements:

  • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
  • This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Salary Range:

$75,000 - $100,000 (bonus eligible)

Equal Employment Opportunity:

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Accommodations:

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability.