Configuration Specialist

2 weeks ago

New York, New York, United States Levata Full time
Job Summary

We are seeking a skilled Configuration Specialist to join our team at Levata. As a key member of our technical support team, you will be responsible for configuring software and hardware to meet the needs of our clients.

Key Responsibilities
  • Identify and learn relevant software and hardware used and supported by the company.
  • Work to load required applications on hardware.
  • Enroll new electronics into mobile device management.
  • Troubleshoot automated app installation.
  • Communicate with management and procurement when suspected hardware and/or hardware problems need to be addressed internally.
  • Reconfigure repaired devices to customer standards and creating QR codes to facilitate faster staging of devices.
Requirements
  • Knowledge of computer imaging, software deployment, and loading applications.
  • Proficiency in Microsoft Office and its related products.
  • Strong troubleshooting skills and problem resolutions.
  • Attention to detail and familiarity with Android and Apple devices.
  • Proven work experience operating computers and mobile devices.
Preferred Qualifications
  • Prior programming experience a plus.
  • Ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure.
  • Excellent critical thinking and communications skills.
  • Willingness to collaborate with others.
About Levata

Levata is a high-growth, global provider of technology solutions that unlock the power of a world in motion so modern business can thrive.

Founded in 1994, Levata sells, integrates, and supports enterprise mobility and supply chain visibility solutions.

The Company's solution offerings, which include devices, software, services, and supplies, enable organizations to capture and manage data about their assets, people, and transactions.

Levata solutions improve productivity, provide an elevated customer experience, and drive better customer results.

At its core, Levata is uncompromising about customer service, delivering industry-leading solutions through its solutions engineering and technical sales teams who collaborate with each customer to build long-term strategic and result-driven relationships.

Odyssey Investment Partners has been invested in Levata since December of 2018.

What We Offer

Competitive compensation coupled with a comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k, holiday, and paid time off, parental leave, and a pre-tax transit program.

Fitness Reimbursement

Employee Assistance Program

Employee Perks Program

Employee Referral Program

Paid Volunteer Time

A Vibrant Company Culture that Values Diversity

Levata is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic.

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