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Program Management Support Specialist
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Program Management Support Specialist at Crestwood Technology Group. Below are the key responsibilities and qualifications for this position:
Key Responsibilities- Provide comprehensive support to the program management team, including calendar management, travel arrangements, meeting coordination, and correspondence drafting.
- Develop and maintain long-term customer relationships through effective communication and issue resolution.
- Interface daily with clients, account managers, and internal departments to resolve issues efficiently.
- Identify areas for improvement and suggest innovative solutions to enhance program management processes.
- Compile, maintain, and report on contract performance analytics to inform business decisions.
- Collaborate with the program management team to achieve key performance indicators.
- Build and maintain strong relationships with customers and suppliers to drive business growth.
- Recommend process improvements to enhance program management efficiency and effectiveness.
- Process orders, track order status, and create credit requests to ensure seamless customer experience.
- Manage internal customer requirements for program management-related orders.
- Monitor and track supply chain vendor quality and delivery ratings to ensure compliance with customer requirements.
- Understand and adhere to customer quality standards to ensure exceptional service delivery.
Crestwood Technology Group is a leading provider of technology-enabled supply chain management solutions to OEM partners and military customers. Our company operates through divisions that offer a range of services, including distribution, program management, obsolescence management, counterfeit avoidance, kitting, and engineering services. We utilize the industry-leading SEDNATM Analytics platform to support mission-critical components and systems across various long-life military programs.
