Administrative Support Specialist
1 week ago
Quipt Home Medical is a prominent provider in the clinical respiratory equipment sector, dedicated to delivering exceptional service in the durable medical equipment field. We are seeking a dedicated Receptionist to enhance our operational efficiency.
Position Type: Full Time
Key Benefits:
- Comprehensive Medical Insurance options
- Dental and Vision Coverage
- Short and Long Term Disability Plans
- Life Insurance
- Generous Paid Time Off
- Paid Holidays
- 401K Retirement Plan
- 401K Matching Contributions
- Competitive Salary
Main Responsibilities:
- Welcome and assist patient customers, assessing their needs and coordinating with the appropriate staff.
- Handle incoming calls from healthcare professionals and patients, addressing inquiries related to medical equipment and services.
- Process fax referrals from medical providers, entering patient information into our system and managing orders.
- Collaborate with the reimbursement team to ensure accurate and timely documentation of services, including patient demographics and insurance information.
- Manage a multi-line phone system, greet patients, verify insurance, and assist with scheduling appointments.
Qualifications:
- Proven ability to juggle multiple tasks in a fast-paced environment.
- Exceptional telephone communication skills.
- Passionate about learning and assisting others.
- Strong organizational abilities, including filing and computer skills.
- Results-oriented mindset.
- Excellent written and verbal communication skills.
- Experience in resolving complaints effectively.
- Proficient in general computer operations and data entry.
- Ability to interact kindly and effectively with diverse individuals, including elderly patients.
- Detail-oriented approach.
- Familiarity with Traditional and Medicaid insurance benefits is advantageous.
- Being bilingual is a plus.
- Successful candidates will undergo a criminal background check.
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