Administrative Support Specialist

1 week ago


Bradenton, Florida, United States Quipt Home Medical Full time
Job Overview

Quipt Home Medical is a prominent provider in the clinical respiratory equipment sector, dedicated to delivering exceptional service in the durable medical equipment field. We are seeking a dedicated Receptionist to enhance our operational efficiency.

Position Type: Full Time

Key Benefits:

  • Comprehensive Medical Insurance options
  • Dental and Vision Coverage
  • Short and Long Term Disability Plans
  • Life Insurance
  • Generous Paid Time Off
  • Paid Holidays
  • 401K Retirement Plan
  • 401K Matching Contributions
  • Competitive Salary

Main Responsibilities:

  • Welcome and assist patient customers, assessing their needs and coordinating with the appropriate staff.
  • Handle incoming calls from healthcare professionals and patients, addressing inquiries related to medical equipment and services.
  • Process fax referrals from medical providers, entering patient information into our system and managing orders.
  • Collaborate with the reimbursement team to ensure accurate and timely documentation of services, including patient demographics and insurance information.
  • Manage a multi-line phone system, greet patients, verify insurance, and assist with scheduling appointments.

Qualifications:

  • Proven ability to juggle multiple tasks in a fast-paced environment.
  • Exceptional telephone communication skills.
  • Passionate about learning and assisting others.
  • Strong organizational abilities, including filing and computer skills.
  • Results-oriented mindset.
  • Excellent written and verbal communication skills.
  • Experience in resolving complaints effectively.
  • Proficient in general computer operations and data entry.
  • Ability to interact kindly and effectively with diverse individuals, including elderly patients.
  • Detail-oriented approach.
  • Familiarity with Traditional and Medicaid insurance benefits is advantageous.
  • Being bilingual is a plus.
  • Successful candidates will undergo a criminal background check.


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