Case Manager

1 month ago


Palmdale, California, United States JVS SoCal Full time
About the Role

We are seeking a highly motivated and compassionate Case Manager to join our dedicated team at JVS SoCal. As a Case Manager, you will play a critical role in providing supportive services to low-income veteran families at risk or experiencing homelessness.

As part of our Supportive Services for Veteran Families (SSVF) program, you will work closely with our team to help veterans secure stable housing and prevent them from becoming permanently homeless. Your expertise and passion for working with veterans will be essential in connecting clients with services, providing problem-solving support, and helping them develop the skills necessary to live independently.

Key Responsibilities
  • Evaluate homeless veterans and families' housing barriers and other social determinant needs through formal and informal assessment strategies.
  • Provide comprehensive case management services and support to homeless veterans, assisting them in articulating housing goals and developing an action plan to secure or retain housing.
  • Identify, create linkages to, advocate for, and coordinate services for veterans, including housing, employment, and benefits.
  • Responsible for timely and accurate data collection and reporting into HMIS, ensuring high levels of data integrity.
  • Determine veterans' eligibility for VA HUD VASH/SSVF, DMH, CoC, and other housing programs, assessing their housing needs and preferences and assisting in the search for appropriate housing.
  • Monitor and evaluate veterans' progress, maintaining records in HMIS and other applicable program databases and paper records.
Requirements
  • BA or BS degree in Social Work, Career Counseling, or other related fields (may be substituted for experience). Four years of case management or housing navigation experience may be substituted for the educational requirement.
  • Must have a passion for working and connecting with veterans, with excellent communication skills and a vital customer service and counseling expertise.
  • Timeliness and attention to detail are essential, with the ability to take the initiative and think outside the box while working as part of a team towards unit goals.
  • Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
Working Conditions

This position requires the ability to work in an office environment and travel to community partners and housing sites. A valid Driver's License is required, and the ability to lift 15 lbs. is necessary. May be required to work some evenings and an occasional weekend day.


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