Front Desk Associate

6 days ago


Hilton Head, South Carolina, United States Haig Point Club Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Haig Point Club. As a key member of our hospitality team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience at our Welcome Center and Mansion.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Coordinate and provide member and guest services, including concierge services, sales, and inventory management.
  • Maintain accurate records and reports, including daily reports for front desk, valet, accounting, and housekeeping.
  • Communicate effectively with various departments, including management, to ensure seamless operations.
  • Assist with special events and projects as needed.
Requirements
  • High school diploma or equivalent required; two years of related hospitality or private club experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Knowledge of administrative and clerical procedures, including word processing, managing files and records, and designing forms.
  • Ability to use Microsoft Business Suite applications, including Excel, Word, Outlook, and PowerPoint.
Working Conditions

This is a full-time position, requiring flexibility to work various shifts, including weekends and holidays. The ideal candidate will be able to work in a dynamic environment, with a high level of energy and enthusiasm.



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