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Front Desk Staff

2 months ago

Hilton Head, South Carolina, United States Clubcorp Usa Incorporated Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Staff member at Clubcorp Usa Incorporated. As a key member of our front desk team, you will be responsible for providing exceptional service to our Members and guests, ensuring a warm and welcoming experience at our Club.

About the Role

  • Provide exceptional customer service to Members and guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking in Members and guests, handling phone calls and emails, and maintaining accurate records.
  • Work collaboratively with other departments to ensure seamless service delivery and achieve business objectives.
  • Develop and maintain a thorough knowledge of our Club's amenities, services, and policies to provide informed and personalized recommendations to Members and guests.
  • Participate in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date on industry trends and best practices.

About You

We are looking for a highly organized and detail-oriented individual with excellent communication and interpersonal skills. You should be able to work effectively in a fast-paced environment, prioritize tasks, and maintain a positive attitude in the face of challenges. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

What We Offer

As a Front Desk Staff member at Clubcorp Usa Incorporated, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development. You will also be part of a dynamic and supportive team that is dedicated to delivering exceptional service and creating memorable experiences for our Members and guests.