Endpoint Patch Management Specialist
2 weeks ago
Contract Duration: 1 Year
Estimated Regular Hours/Week: 8:00 am - 4:30 pm
Travel Requirement: Hybrid
Required SkillsThe ideal candidate will possess advanced expertise in various modules of Tanium's cybersecurity and endpoint management platform, including but not limited to Deploy, Asset, Data, Interact, Connect, Enforce, Comply, Guardian, Discover, and Patch. This role involves managing approximately 10,000 endpoints across multiple departments.
Key responsibilities include:
- Advanced proficiency in data querying to create relevant management reports and dashboards for tracking patch compliance, vulnerability, and software management.
- Implementing remediation actions to address non-compliant devices and those at risk for identified vulnerabilities.
- Developing and refining patch management controls and procedures to enhance existing programs.
- Creating comprehensive procedural documentation to formalize patch management processes, ensuring sustainability and transferability among team members.
- Monitoring all aspects of patch management, incorporating both quantitative and qualitative measures to assess program effectiveness.
- Identifying opportunities for process automation to improve patch management objectives.
- Executing patch remediation protocols for identified zero-day vulnerabilities within established timeframes.
- Managing device lifecycle processes, including asset management within Tanium as part of a computer refresh initiative.
- Exhibiting excellent oral and written communication skills to effectively present findings to team members and executives.
Candidates must have:
- A minimum of one (1) year of experience managing endpoints (laptops, desktops, tablets) in a medium to large environment (e.g., 10,000 endpoints) using endpoint management software such as Intune or Tanium.
- Experience in creating reports and dashboards to identify trends and exceptions requiring action.
- Experience in developing and implementing best practices for patch management.
- Experience in monitoring patch compliance to identify issues and measure success.
- Experience in software inventory utilization, including reporting, evaluating, and remediating.
- Experience in establishing user acceptance testing protocols and best practices.
- Experience in remediating out-of-compliance devices and managing lost or unmanaged devices.
- Proficiency in using Microsoft Excel for data analysis, management reporting, and creating visual representations of data.
- Experience in developing policy and procedural documentation to meet audit and compliance requirements.
A bachelor's degree in an IT-related or Engineering field is required. Additional relevant experience may be considered in lieu of the educational requirement on a year-for-year basis.
Note: This position requires a clear background check, drug test, and education verification.
Must be authorized to work in the US for any employer without sponsorship.
About The Norland GroupThe Norland Group has been successfully operating since 1996, emphasizing people management, professionalism, and accountability. We are committed to fulfilling the needs of our commercial and government clients in administrative services, workforce mobilization, information technology, engineering, and project management services.
Our Mission: We aim to provide career advancement opportunities for our associates while delivering exceptional support services with the highest quality, integrity, and innovation. We believe in being a stepping stone for our associates to advance their careers and improve their lives, ensuring everyone has the opportunity to lead a successful and fulfilling life.
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