Regional Support Manager

2 weeks ago


Van Buren, United States The Blossoms Full time

Position Overview: The Blossoms is seeking a Senior Business Office Manager to provide comprehensive Regional Support across our facilities.

Key Responsibilities:

  • Manage Accounts Receivable (AR) for the designated region.
  • Oversee resident documentation, financial statements, and account management.
  • Provide training to local business office managers and Executive Directors on operational procedures.
  • Assist in covering responsibilities during staff absences.
  • Address resident inquiries related to billing and account issues.
  • Collaborate with the Regional Manager to discuss any business office concerns raised by facility Administrators.
  • Conduct weekly site visits to ensure operational efficiency.
  • Complete exit reviews and generate reports for the Administrator, Business Office Manager, and Regional Manager following each facility visit.
  • Perform in-house AR assessments and compile a Senior BOM AR report post-visit.
  • Consolidate and verify monthly census data once the facility's Monthly End Close (MEC) is confirmed.
  • Conduct quarterly audits of business office operations.
  • Travel within the region and occasionally to other regions for meetings and training sessions.
  • Demonstrate the ability to work autonomously while managing multiple priorities in a dynamic environment.
  • Exhibit proficiency in PCC and RFMS systems.
  • Commit to maintaining ethical standards and fostering a positive workplace culture.

Travel Requirements: This position requires approximately 95% travel.

Experience Requirements: A minimum of 4 years of experience in Long-Term Care (LTC) is required.

Knowledge Requirements: Familiarity with the Medicaid Pending process and understanding of PCC and payer setup is essential.



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