Lead Business Office Manager

2 weeks ago


Van Buren, United States The Blossoms Full time

Position Overview:

The Blossoms is seeking a Senior Business Office Manager to provide comprehensive regional support across our facilities. This role is pivotal in ensuring the smooth operation of business office functions and enhancing the overall efficiency of our regional teams.

Key Responsibilities:

  • Manage Accounts Receivable (AR) for the designated region.
  • Supervise resident documentation, financial statements, and account management.
  • Provide training to local business office managers and Executive Directors on operational procedures.
  • Assist in covering responsibilities during staff absences.
  • Address resident inquiries related to billing and account issues.
  • Collaborate with the Regional Manager to resolve any business office concerns raised by Administrators.
  • Conduct weekly facility visits.
  • Prepare exit reviews and reports for Administrators, Business Office Managers, and Regional Managers following each visit.
  • Perform in-house AR assessments and compile Senior BOM AR reports post-visit.
  • Aggregate and reconcile monthly census data upon confirmation of facility closure by the Business Office Manager.
  • Execute quarterly audits of business office operations.
  • Demonstrate willingness to travel within the region and occasionally to other regions for meetings and training sessions.
  • Exhibit the ability to work autonomously while managing multiple priorities in a dynamic environment.
  • Possess proficiency in PCC and RFMS systems.
  • Commit to maintaining ethical standards and fostering a positive workplace culture.

Travel Requirements: This position necessitates approximately 95% travel.

Experience Requirements: A minimum of 4 years of experience in Long-Term Care (LTC) settings is required.

Additional Knowledge: Familiarity with the Medicaid Pending process and understanding of PCC and payer configurations is essential.



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