Account Manager
2 weeks ago
We are seeking a highly skilled and experienced Account Manager to join our team at Beautiful Cleaning. As an Account Manager, you will be responsible for executing our services with consistency, supervising and training our employees, and ensuring that our clients receive the highest level of service.
Key Responsibilities- Maintain and update client work orders to ensure seamless service delivery
- Manage and support lead cleaners in all buildings to ensure high-quality service
- Oversee day-to-day performance of commercial building employees, including monitoring attendance, performing on-site disciplinary action, and resolving employee issues
- Communicate directly with the Client Relations Manager on all building issues, concerns, and needs
- Visit each commercial building on a regular basis to supervise employees, inspect work, and complete building inspection forms
- Supervise and participate in preventative maintenance of the building, including reviewing building inspection forms and demonstrating action to resolve any issues
- Conduct and organize new account building set-ups, delivery of supplies and equipment, and new and existing employee training
- Enforce building and safety regulations
- Flexible schedule for days and evenings
- 3+ years' experience in facility services management
- Maintain confidentiality in all business matters
- Maintain a professional appearance and provide a positive company image to the public
- Strong interpersonal and communication skills, ability to follow oral and written instructions, and communicate effectively in person, on the telephone, and in writing in Spanish and English
- Strong follow-up and follow-through
- Intermediate to advanced computer knowledge
- Valid driver's license with a clean driving record
- Trustworthy and dependable
- Bilingual in English/Spanish REQUIRED
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
We are a company that values our clients and employees. We are looking for someone who is enthusiastic, energetic, and loves to take care of people. If you are a team player who is comfortable with conflict resolution and has a strong sense of urgency, we want to hear from you.
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