Enterprise Account Manager

4 hours ago


Brookfield, Wisconsin, United States RF TECHNOLOGIES INC Full time
Job Description

Role Summary:

RFT is seeking a highly motivated and results-driven Enterprise Account Manager to join our team. As an Enterprise Account Manager, you will be responsible for establishing, stewarding, and expanding key accounts within the senior living, hospitality, and education markets that generate significant revenue for the organization.

Key Responsibilities:

  • Develop and execute a strategy to grow and expand assigned enterprise accounts.
  • Manage budgets, bookings, and revenue goals and forecasts.
  • Serve as the primary point of contact and communication funnel for assigned enterprise accounts.
  • Escalate customer issues when appropriate and clearly communicate steps taken and outstanding action items.
  • Negotiate mutually beneficial contracts.
  • Identify opportunities to develop new training materials or processes designed to ensure successful customer onboarding.
  • Drive for continuous improvement in all processes where appropriate.
  • Partner with internal resources to drive additional value and expertise to customers.
  • Assist in the development of marketing materials, such as manuals, catalogs, and advertising pieces.
  • Engage regularly with product development and UX/UI design to ensure our products and platforms evolve in response to customer needs.

Requirements:

  • Bachelor's degree required; technical degree and/or MBA a plus.
  • Minimum of 5-7 years of experience managing key/strategic accounts.
  • Proven track record of achievement managing complete pipeline process.
  • Strong analytical skills and attention to detail.
  • Proven experience in sales, relationship management, and negotiation.
  • Strong computer skills in Microsoft Windows environment; experience with Excel, Word, PowerPoint, and databases highly preferred.
  • Exceptional writing, presentation, and interpersonal communication skills.
  • Ability to travel 30-50%.

Why Join RFT?

RFT is a privately owned company preparing to grow rapidly and develop a winning team focused on improving the life and safety of others. Our well-rounded compensation plan includes:

  • 401(k) plan with company match.
  • Educational Assistance.
  • Comprehensive insurance (medical, dental, vision).
  • Paid sick days and holidays, plus permissive time off.
  • Paid STD, LTD, and AD&D insurance.
  • Fitness incentive.


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