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Enterprise Account Manager

2 months ago

Brookfield, Wisconsin, United States RF TECHNOLOGIES INC Full time
Job Title: Enterprise Account Manager

At RF Technologies Inc., we are seeking an experienced Enterprise Account Manager to join our team. As a key member of our sales team, you will be responsible for establishing and expanding key accounts within the senior living, hospitality, and education markets.

Responsibilities:
  • Develop and execute a strategy to grow and expand assigned enterprise accounts.
  • Manage budgets, bookings, and revenue goals and forecasts.
  • Serve as the primary point of contact and communication funnel for assigned enterprise accounts.
  • Escalate customer issues when appropriate and clearly communicate steps taken and outstanding action items.
  • Negotiate mutually beneficial contracts.
  • Identify opportunities to develop new training materials or processes to ensure successful customer onboarding.
  • Drive continuous improvement in all processes.
  • Oversee all aspects of assigned accounts and maintain accurate account status and documentation.
  • Partner with internal resources to drive additional value and expertise to customers.
  • Assist in the development of marketing materials.
  • Engage regularly with product development and UX/UI design to ensure our products and platforms evolve in response to customer needs.
  • Develop an effective sales strategy and annual/monthly plans for assigned accounts.
  • Prepare periodic sales and account reports.
  • Build effective customer relationships and develop influence with internal stakeholders.
  • Leverage relationships to identify current/impending market trends and opportunities to capture market share.
  • Travel to meet with account executives and end-users to promote products and determine additional product needs.
Requirements:
  • Bachelor's degree required; technical degree and/or MBA a plus.
  • Minimum 5-7 years of experience managing key/strategic accounts.
  • Proven track record of achievement managing complete pipeline process.
  • Strong analytical skills and attention to detail.
  • Proven experience in sales, relationship management, and negotiation.
  • Strong computer skills in Microsoft Windows environment.
  • Exceptional writing, presentation, and interpersonal communication skills.
  • Ability to travel 30-50%.
Why Join RF Technologies Inc.?

We are a privately owned company preparing to grow rapidly and develop a winning team focused on improving the life and safety of others. Our well-rounded compensation plan includes:

  • 401(k) plan with company match.
  • Educational Assistance.
  • Comprehensive insurance (medical, dental, vision).
  • Paid sick days and holidays, plus permissive time off.
  • Paid STD, LTD, and AD&D insurance.
  • Fitness incentive.

RF Technologies Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.