Front Office Supervisor
4 weeks ago
- Lead and Supervise: Manage the customer service team to deliver exceptional support and resolve inquiries efficiently.
- Develop and Implement Policies: Create and enforce customer service policies and procedures to enhance service quality.
- Analyze Customer Feedback: Evaluate customer feedback and service metrics to identify areas for improvement.
- Train and Mentor Representatives: Train and mentor customer service representatives to ensure high levels of performance and engagement.
The salary range for this position is estimated to be between $60,000 and $80,000 per year, depending on experience and qualifications. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Front Office Supervisor
2 weeks ago
Cleveland, Ohio, United States L. S. Starrett Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at L. S. Starrett. As the successful candidate, you will be responsible for leading our front office functions, including customer service operations, purchasing, and general administrative tasks. You will work closely with our leadership team to develop...
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Office Administration Supervisor
3 weeks ago
Cleveland, Ohio, United States Gables Search Group Full time**Job Summary:** Office Administration SupervisorWe are seeking a highly organized and experienced Office Administration Supervisor to oversee the day-to-day operations of our client's medical practice. This is an exciting opportunity for a motivated individual to join a dynamic team and contribute to its success.The ideal candidate will have at least 3-5...
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Front Office Supervisor
2 weeks ago
Cleveland, Ohio, United States Residence Inn Cleveland Downto Full timeJob SummaryThe Night Auditor is responsible for ensuring the accurate preparation and disposition of all Night Audit work. This role oversees the front desk operation during the overnight shift, typically from 11pm to 7am. Key responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting...
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Front Office Operations Manager
3 weeks ago
Cleveland, Ohio, United States New Waterloo Full timeJob OverviewThe Assistant Front Office Manager is responsible for overseeing the reception, concierge, night operations, valet, and reservation sales teams. Collaborating with all internal departments, the Assistant Front Office Manager ensures seamless guest experiences and assists in leading the front-of-house operations for the hotel.
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Front Office Team Lead
1 day ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeAbout UsHyatt Regency Cleveland is a leading hospitality provider, committed to exceeding guest expectations through personalized service and attention to detail. Our goal is to create lasting memories for every guest, making us their top choice for accommodations.The Assistant Front Office Manager will be responsible for leading the front office team,...
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Front Office Operations Manager
3 weeks ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeJob DescriptionWe are seeking a highly skilled Front Office Operations Manager to join our team at Hyatt Regency Cleveland. In this role, you will oversee the front office staff and be responsible for cash control, staffing needs, and guest services.About UsAt Hyatt, we believe that exceptional performance is rewarded with outstanding benefits and career...
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Front Office Supervisor
1 day ago
Cleveland, Ohio, United States L. S. Starrett Full timeResponsibilitiesThe Office Manager will be responsible for:Liaising with various departments to ensure effective communication and supportMaintaining and managing employee records, benefits administration, and compliance with labor lawsOverseeing general office operations, ensuring a productive and organized workplaceCoordinating and managing schedules,...
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Front Office Operations Manager
3 weeks ago
Cleveland, Ohio, United States 6H Management LLC Full timeJob OverviewFidelity Hotel, a luxury hotel located in the historic Baker Building, is seeking an experienced Assistant Front Office Manager. As part of our team, you will be responsible for overseeing day-to-day operations and ensuring a seamless guest experience. With a strong focus on customer service and relationship-building, this role requires excellent...
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Front Office Night Auditor
2 weeks ago
Cleveland, Ohio, United States Residence Inn Cleveland Downto Full timeJob OverviewWe are seeking a highly skilled Front Office Night Auditor to join our team at the Residence Inn Cleveland Downtown hotel. As a key member of our front desk staff, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our hotel's night audit process.ResponsibilitiesConduct nightly audits to reconcile...
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Front Office Services Director
2 weeks ago
Cleveland, Ohio, United States Gables Search Group Full timeKey Responsibilities:Schedule and oversee staff, including crafting schedules, managing payroll, and approving overtime.Supervise patient records, ensuring accuracy and up-to-datedness.Update office procedures, implementing improvements as needed.Assist with billing, providing support with insurance authorizations and medical billing.Maintain provider...
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Hotel Front Office Coordinator
2 days ago
Cleveland, Ohio, United States La Quinta Inn Cleveland - Airport North Full timeOverview: La Quinta Inn Cleveland - Airport North is part of Highgate Hotels, a leading hospitality management company.Job Role: The Front Office Agent is accountable for delivering excellent guest experiences, driving room revenue, and ensuring high occupancy rates.Key Responsibilities:Provide personalized assistance to guests throughout their stayFollow...
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Administrative Supervisor
2 weeks ago
Cleveland, Ohio, United States L. S. Starrett Full timeJob OverviewThis role plays a pivotal part in the smooth operation of our organization. As an Administrative Supervisor at L. S. Starrett, you will oversee the front office functions, ensuring seamless customer service, efficient administrative processes, and effective human resources management.
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Administrative Services Supervisor
3 weeks ago
Cleveland, Ohio, United States Gables Search Group Full timeAdministrative Services SupervisorWe are seeking a seasoned Administrative Services Supervisor to join our front office team. As the primary point of contact for patients and staff, you will create a welcoming environment and ensure seamless interactions.About Our PracticeGables Search Group is dedicated to connecting healthcare professionals with top...
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Office Operations Director
2 weeks ago
Cleveland, Ohio, United States L. S. Starrett Full timeJob OverviewL. S. Starrett is seeking an experienced Front Office Supervisor to lead our front office functions, including customer service operations, purchasing, and general administrative tasks. The ideal candidate will possess excellent communication and interpersonal abilities, proficiency in Microsoft Office Suite and HR software, and knowledge of...
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Front Desk Lead
2 weeks ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeJob Description">The Assistant Front Office Manager plays a vital role in ensuring the smooth operation of our front office. This includes supervising front office staff, managing cash controls, and coordinating guest services. The successful candidate will have excellent leadership and communication skills, as well as the ability to work under...
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Front Desk Lead
4 weeks ago
Cleveland, Ohio, United States New Waterloo Full timeJob Description:Fidelity Hotel in Cleveland, OH is hiring for a Front Desk Lead role. This is an exciting opportunity for a motivated individual to join our team and contribute to delivering exceptional guest experiences. As a Front Desk Lead, you will be responsible for managing front desk operations, leading and motivating front office team members, and...
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Front Desk Ambassador
2 weeks ago
Cleveland, Ohio, United States Kimpton Hotels & Restaurants Full timeJob Title:Front Desk Ambassador">About the Job:We are seeking a Front Desk Ambassador to join our team at Kimpton Hotels & Restaurants. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests. Your role will involve registering and checking out hotel guests, handling PBX operations, mail and...
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Front Desk Leadership Position
4 weeks ago
Cleveland, Ohio, United States Gables Search Group Full time**Job Description:** Front Desk Leadership PositionGables Search Group is looking for a skilled Front Desk Leadership Position candidate to lead our client's medical practice. This is an excellent opportunity for a seasoned professional to take on a leadership role and drive results.The ideal candidate will have a minimum of 3-5 years of experience in a...
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Front Desk Coordinator
1 day ago
Cleveland, Ohio, United States H&R Block Full timeAbout the RoleH&R Block is seeking a highly skilled Front Desk Coordinator to join their team. As a key member of the administrative staff, you will be responsible for providing exceptional client service and ensuring seamless day-to-day operations.Key Responsibilities:Answer Phones and Greet Clients: You will answer phones in a friendly and inviting manner,...
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Front Desk Hospitality Associate
2 weeks ago
Cleveland, Ohio, United States 6H Management LLC Full timeCompensation: $35,000 per yearThis role is an exciting opportunity to join our hotel team as a Front Desk Agent. As a key member of our front office staff, you will be responsible for providing exceptional guest service, managing reservations, and ensuring seamless check-in and check-out experiences for our guests.Job Responsibilities:- Greet guests warmly...