Front Office Supervisor

4 weeks ago


Cleveland, Ohio, United States L. S. Starrett Full time
Key Responsibilities:
  • Lead and Supervise: Manage the customer service team to deliver exceptional support and resolve inquiries efficiently.
  • Develop and Implement Policies: Create and enforce customer service policies and procedures to enhance service quality.
  • Analyze Customer Feedback: Evaluate customer feedback and service metrics to identify areas for improvement.
  • Train and Mentor Representatives: Train and mentor customer service representatives to ensure high levels of performance and engagement.

The salary range for this position is estimated to be between $60,000 and $80,000 per year, depending on experience and qualifications. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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