Benefits Consulting Professional

6 days ago


Lincolnshire, Illinois, United States Aon Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Defined Benefits Client Service Manager. As a key member of our pension administration team, you will be responsible for providing exceptional client service and support to our clients.

Key Responsibilities
  • Client Service Management: Advise clients on special projects, handle benefit plan administration, and manage special projects associated with defined benefit plans.
  • Project Management: Assist with implementations, lead special projects, delegate work among colleagues, and act as a mentor and role model.
  • Quality Control: Ensure that measures established jointly by Aon/client are met for items such as calculation turnaround, phone call returns, benefit payment entry, and assist in collection of data for client billings.
  • Knowledge Management: Maintain current knowledge of client-specific plan provisions, broaden knowledge of defined benefit administration rules, and maintain client databases and benefit calculation logs.
  • Communication: Analyze plan provisions, review and perform benefit calculations, respond to member/participant calls, and facilitate requests.
Requirements
  • Undergraduate degree or equivalent years of proven experience.
  • Demonstrated ability with 8+ years' experience working with pension, defined benefit plans/administration.
  • Proven project management, client consulting, and team leadership skills.
  • Review of legal documentation/understand and communicate effectively any new rules/regulations to clients.
About Aon

Aon is a global professional services firm that provides a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan, employee stock purchase plan, medical, dental and vision insurance, and more. We encourage a diverse workforce and offer a flexible and inclusive work environment that allows you to manage your wellbeing and work/life balance.



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