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Housekeeper - Hospitality Professional
2 months ago
We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Springhill Suites in Lincolnshire, IL. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional customer service, and contributing to a positive and welcoming environment for our guests.
Key Responsibilities- Cleaning and Maintenance: Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety, ensuring a comfortable and enjoyable stay for our guests.
- Customer Service: Provide warm, knowledgeable, and helpful service to guests, responding to their needs and concerns in a timely and professional manner.
- Equipment and Supplies: Maintain custody of equipment, keys, and supplies, ensuring their proper use and storage to protect and preserve hotel property.
- Laundry and Linen: Assist the laundry department by retrieving soiled linen, sorting laundry, and distributing clean linen to storage closets and carts.
- Additional Duties: Perform other duties as assigned, requested, or deemed necessary by management, including cleaning patio/balcony areas, sweeping or hosing floors, and wiping down furniture and fixtures.
- Education: High School diploma or equivalent.
- Experience: Experience with hotel cleaning standards and procedures, preferably with Marriott, Hilton, IHG, Wyndham, or similar brands.
- Skills: Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. Ability to lift up to 50lbs, work with arms raised above head, and maneuver fully loaded maid carts.
- Medical, Dental, and Vision Insurance
- Vacation and Holiday Pay
- Same-day Pay Available
- Employee Assistance Program
- Career Growth Opportunities and Manager Training Program
- Reduced Room Rates throughout the Portfolio
- Third-Party Perks (Movie Tickets, Attractions, and More)
- 401(k) Plan
- Employee Assistance Program
- Employee Discount
- Flexible Schedule
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Referral Program