Marlin Bar General Manager in Training

4 days ago

Palm Springs, California, United States Tommy Bahama Full time
About the Role

The Marlin Bar General Manager in Training is a temporary assignment that provides an opportunity to develop leadership skills and gain hands-on experience in retail and hospitality operations. As a trainee, you will work closely with the Marlin Bar General Manager to learn the key aspects of each role, including retail and food and beverage businesses.

Key Responsibilities
  • Create a learning environment that promotes sales and service success, and internal career growth.
  • Develop and implement strategies to increase qualified applicants, including proactive recruiting and hiring.
  • Maintain appropriate staff levels and minimize employee turnover rates.
  • Identify and implement strategies to improve productivity in both retail and food and beverage sales.
  • Facilitate the implementation of company learning/training programs and monitor performance to ensure transfer of learned skills on-the-job.
  • Build strong sales and service relationships by modeling expected behavior and interacting with guests.
  • Cultivate an environment of open, authentic dialog with team, district manager, and home office partners.
  • Practice proactive performance management in partnership with the General Manager and HR to ensure adherence to employment policies and procedures.
  • In partnership with senior management, assist employees with career development strategies to improve employee retention and build bench strength.
  • Learn the key aspects of each and every Marlin Bar role, both retail and hospitality.
  • Take on special assignments at the direction of the General Manager.
  • Collaboratively monitor the daily use of the Manager on Duty (MOD) program for Assistant Manager and floor leads.
  • Drive profitability and promote an entrepreneurial spirit in all aspects of location operations while remaining brand appropriate.
  • Learn and follow both retail and food and beverage businesses, including systems differences.
  • Manage individual location expenses ensuring budgetary compliance.
  • Achieve sales plan through efficient planning, execution, and business analysis.
  • Manage expenses in compliance with budget.
  • Ensure consistent execution of company policies and procedures.
  • Develop/streamline processes that enhance a "One Team" mentality.
  • Manage payroll hours to budgeted payroll percentage.
  • Proactively manage all aspects of loss prevention to ensure the protection of company assets.
  • Incorporate and administer applicable safety programs for the location, employees, and guests.
  • Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and location exposure.
  • Participate in business financial planning as requested.
  • Support the General Manager in managing the location's P & L to meet/exceed business financial goals.
  • Support the direction of the brand through merchandise assortments appropriate to store market and promote the use of product knowledge as a tool to enhance employee productivity, sales, and service levels.
  • Analyze the business to provide specific weekly store trends, assortment needs, and guest feedback to merchant team.
  • Ensure strong partnership with senior management and merchant teams by providing market-specific input for the execution of seasonal buys.
  • Be a strong ambassador of the brand by personally representing the season's trends and key items for the business.
  • Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
  • Create strong partnership with Regional Visual Manager to enhance the location presentation and to develop the skills of the floor merchandiser.
  • Lead and direct the merchandising process in conjunction with the floor merchandiser to ensure consistent and appropriate execution of the visual merchandising philosophy and seasonal guidelines.
  • Ensure merchandising and visual standards are executed to maximize sales while maintaining brand philosophy and direction.
  • Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
  • Manage upkeep of physical location in partnership with the General Manager, District Manager, and Seattle corporate leadership.
  • Embrace, articulate, and reflect the Tommy Bahama culture and commit to maintain the culture through the evolution of the business.
  • Perform other duties as required and that may occasionally be necessary to support the business.
Requirements
  • College Degree in Business or related field is preferred.
  • Must be 18 years of age or older.
  • Generally, 4+ years retail and/or hospitality experience.
  • Generally, 1+ years management team supervision.
  • Understanding of Retail Merchandising and Hospitality concepts.
  • Understanding of Retail Visual concepts.
  • Computer skills (Microsoft Office), timekeeping, POS, etc.
  • P&L oversight/management required.
  • Basic math skills.
  • Work experience in hospitality (food/beverage) preferred.

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